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Apria · 18 hours ago

Supply Chain Service Regional Manager

Raleigh, NC

Full-time

Onsite

Senior Level

$90K/yr - $95K/yr

Owens & Minor is a global healthcare solutions company providing essential products and services. The Supply Chain Services Regional Manager is responsible for managing client relationships, delivering contracted services, and promoting growth of supply chain services through effective engagement with customers.

Health Care

Responsibilities

Works with appropriate O&M teammates and management to ensure continuity of customer relationships and profitability. Ensures that the O&M service offerings are integrated, where appropriate, into the operation of the supporting area

In collaboration with the Director Service Line Strategy and other O&M leadership, develops a strategy for communicating, selling and servicing both current and future O&M products and services

Tracks and reports specific performance indicators to monitor the success of the engagement; identifies issues and resolves obstacles to ensure success

Meets with strategic customers from each area to develop business and implementation plans. Leads, plans, directs and coordinates the implementation efforts of O&M towards the accomplishment of both Customers and O&M business goals and objectives, ensuring profitable services growth within their area of responsibility

Manages the engagement process for all projects, advanced logistics services, inventory management services and technology services in the "area" assigned. Creates infrastructure to rapidly roll out new initiatives. Ensures engagements are staffed in a consistent and professional manner. Hires, trains and manages teammates for associated area. Performs annual performance reviews of teammates assigned to his/her area of responsibility

Communicates engagement status to customers and to O&M account management. Collaborates with other O&M leaders to deliver Quarterly Business Reviews and present performance indicators relative to the services managed. Insures invoices are in agreement to the status and within the scope of agreements

Collaborates with internal parties to facilitate the resolution of issues and to ensure consistent and correct communications. Collaborates with the Director of Supply Chain Performance to write statement of work (SOW) and contracts to support proposals. In collaboration with Director, SOW and contracts to plans and staffing. Educates and trains staff members and sales force on programs and services. Works with Director Service Line Strategy and Sr. Director of Customer Excellence and Implementation to ensure consistency with all programs and services

In collaboration with DSCP, manages RFP's for services in the area assigned

Assists in identifying and qualifying potential logistics/technology/services customers

Assists in the creation of sales materials for internal and external purposes to sell O&M services

Qualification

Supply Chain ManagementClient Relationship ManagementLogistics ServicesInventory ManagementPerformance IndicatorsSales StrategyTrainingDevelopmentCustomer ServiceTeam LeadershipCommunication Skills

Required

Experience in supply chain management or related field

Strong leadership skills and experience managing teams

Ability to develop and implement strategic business plans

Excellent communication and interpersonal skills

Experience in customer relationship management

Ability to analyze performance indicators and resolve issues

Experience in logistics, inventory management, or technology services

Ability to collaborate with internal and external stakeholders

Experience in hiring, training, and managing staff

Ability to create and deliver presentations to customers and management

Strong problem-solving skills and ability to think critically

Benefits

Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

Health Savings Account (HSA) and 401(k) – We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

Paid Leave – In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Company

Apria

Glassdoor2.9

Apria is a leading provider of home healthcare equipment and related services across the USA, serving approximately 2 million patients from our 270+ locations.

Founded in 1992