NEXGEN Asset Management · 5 days ago
Client Education Specialist
United States
Full-time
Onsite
Mid Level
$70K/yr - $75K/yr
3+ years expNEXGEN Asset Management is an industry-leading software provider in Enterprise Asset Management. They are seeking a Client Education Specialist to lead training initiatives for clients, ensuring they effectively utilize the software to achieve their asset management goals.
Software
Responsibilities
Effectively lead in-person and virtual trainings with clients that focus on learning objectives
Oversee deliverables for major training projects and meet deadlines
Create learning content using UDL methods
Prepare and plan webinar and/or conference content for existing clients to increase engagement
Evaluate existing training practices and adjust as needed to improve the learner experience
Collaborate with Subject Matter Experts to prepare training content for major trainings
Document new features via knowledge base articles, interactive coursework, and/or short videos
Travel as needed to client sites, up to 25% of role responsibilities. Travel responsibilities may include overnight travel and weekend travel
Serve as a NEXGEN product expert
Qualification
Required
Bachelor's degree in education, English, teaching or relevant field
3+ years of experience as a Teacher, Trainer, Tutor, or other relevant position
Experience creating online or in-person training content
Professional presentation/facilitation experience
Excellent verbal and written communication skills
Proficient in MS Office
Excellent time management and organizational skills
Ability to multitask
Ability to work under pressure and prioritize tasks
Ability to work in a team with a positive attitude
Excellent customer service skills
Preferred
Experience with documenting complex topics
Experience with creating and editing educational videos
Understanding or familiarity with the field of enterprise asset management
A desire to completely master and grow into a position
Benefits
Excellent benefits
Company
NEXGEN Asset Management
Efficiently manage and sustain a comprehensive asset management program through a single software solution.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Gaja Naik
Chief Technology Officer
Company data provided by crunchbase