Best Buy · 23 hours ago
Senior Manager - Customer Strategy and Integration
Richfield Minnesota
Full-time
Hybrid
Senior Level
$101K/yr - $179K/yr
5+ years expBest Buy is a leading technology retailer dedicated to enriching lives through technology. As the Senior Manager in Customer Strategy and Integration, you will develop customer strategies, integrate insights into business strategies, and contribute to the evolution of the enterprise customer strategy.
E-CommerceInternetRetailShopping
Responsibilities
Develop customer strategy deliverables that align to enterprise vision, strategy, and long-range plans
Drive stakeholder alignment through effective scoping, identify cross-functional partners and facilitate effective meetings
Partner with internal data, analytics and research partners and/or external vendors to develop strategic outputs
Influence and support business owners in the integration of customer insights and strategies, including informing plans and roadmaps
Contribute to the development and evolution of our enterprise customer strategy and develop executive, officer and board of director level briefings
Qualification
Required
5 or more years of experience in a strategic or customer insights role
3 or more years of experience identifying and analyzing data to generate concise insights
3 or more years of experience working with large corporate organizations (directly or indirectly)
3 or more years of experience influencing business and senior-level stakeholders
Strong business acumen with a customer-led mindset
Preferred
Experience in customer experience, research or insights
Understanding of change management and change leadership
Understanding of Human Centered Design (HCD) or design thinking
Advanced Power Point skills
Benefits
Competitive pay
Generous employee discount
Physical and mental well-being support
Company
Best Buy
Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.
10001+ employees
H1B Sponsorship
Best Buy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-04-26IPO
Leadership Team
Corie Barry
Chief Executive Officer
Natasha (Tong) Young
Product Manager - Profile
Recent News
2026-01-13
2026-01-13
2026-01-12
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