Recorded Future · 2 days ago
Senior Manager, Order Management (Revenue Operations)
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$128K/yr - $192K/yr
5+ years expRecorded Future is the world’s most advanced and largest intelligence company, serving over 1,900 clients worldwide. The Senior Manager, Order Management will lead and scale the order management function across all transaction channels, ensuring accurate and efficient deal execution while partnering with Finance and Legal to implement policies and improve processes.
AnalyticsCyber SecurityIntelligent SystemsReal Time
Responsibilities
Set operational objectives for Order Management and delegate execution across the global team
Manage and develop team members; oversee capacity, prioritization, and performance
Own the end-to-end order close process across all transaction types (direct, partner, marketplace, etc.)
Ensure all deals meet booking, revenue, and compliance requirements prior to close
Translate booking and pricing policies into clear operational processes and field enablement
Partner with Finance and Legal to implement and enforce policy changes
Establish controls, documentation, and audit readiness for order execution
Analyze order and booking data to reduce errors, rework, and cycle time
Serve as the primary Order Management partner to Sales leadership, Finance, Legal, and Business Applications
Communicate risks, trends, and improvement opportunities to senior stakeholders
Influence alignment across teams with shared ownership of revenue outcomes
Partner with Business Applications to improve Salesforce, CPQ, and downstream integrations
Ensure accurate data entry, automation, and validation of order-related fields
Balance near-term fixes with longer-term process and system improvements that enable automation to transform the function for scale
Qualification
Required
5+ years of experience in Order Management, Deal Desk, Revenue Operations, or similar roles
Prior people management experience, including setting objectives and managing performance
Strong understanding of quote-to-cash processes in a SaaS or software environment
Proven ability to partner with Finance and Legal on booking and compliance matters
Ability to operate effectively in complex, cross-functional environments
Preferred
Experience supporting SOX or financial control frameworks
Strong familiarity with Salesforce and CPQ tools
Experience across multiple transaction models (direct, partner, marketplace)
Knowledge of SaaS pricing, licensing, and contract structures
Benefits
Incentive compensation
Equity
Medical
Dental
Vision
Life insurance
401K
Company
Recorded Future
Recorded Future provides threat intelligence for proactive cybersecurity and risk management.
501-1000 employees
H1B Sponsorship
Recorded Future has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (4)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$78.96MKey Investors
Insight PartnersREV
2024-09-12Acquired
2022-03-01Series Unknown· $21.06M
2017-10-31Series E· $25M
Leadership Team
Colin Mahony
Chief Executive Officer
Erik Wistrand
Co-Founder
Recent News
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Company data provided by crunchbase