Infotree Global Solutions · 15 hours ago
Engineer (complaints investigations, medical devices)
Thousand Oaks, CA
Contract
Onsite
Entry, Mid Level
2+ years expInfotree Global Solutions is seeking a complaints investigation technical investigator in their Complaints Trending and Investigation group. The role involves performing device assessments of complaint samples, authoring assessment reports, and supporting investigations through characterization testing and root cause analysis.
Human ResourcesStaffing AgencyTechnical Support
Responsibilities
Perform device assessments of complaints and document results in a report
Complete evaluation and deliver assessment report on time per Client requirements
Support the implementation and management of the lab infrastructure, including all equipment used for investigations
Provide requirements for lab and investigational equipment to device development teams in support of new device platforms
Support characterization testing and data gathering for investigations
Perform root cause analysis investigations for mechanical and/or electromechanical products
Qualification
Required
Master's degree; OR
Bachelor's degree and 2 years of related exp in engineering - Electrical, Mechanical, medical/biopharma development or Operations experience; OR
Associate degree and 6 years of related medical/biopharma development or Operations experience
Perform device assessments of complaints and document results in a report
Complete evaluation and deliver assessment report on time per Client requirements
Support the implementation and management of the lab infrastructure, including all equipment used for investigations
Provide requirements for lab and investigational equipment to device development teams in support of new device platforms
Support characterization testing and data gathering for investigations
Perform root cause analysis investigations for mechanical and/or electromechanical products
Master degree OR Bachelor degree and 2 years of experience OR Associate degree and 6 years of experience OR High school diploma / GED and 8 years of experience
Top 3 Must Have Skill Sets: Master's or Bachelor's in Engineering, Electrical, Mechanical or Science
Experience in lab environment
Strong technical writing and interpersonal skills
Preferred
Master's or Bachelor's in Engineering, Science or Biomedical
2+ years of experience in complaints investigation within a development, manufacturing, post-market, or equivalent environment
Experience in lab environment
Demonstrated competency in root cause analysis methodology
Experience with assessment writing, process and test development and execution, and writing standard operating procedures (SOP)
Results-driven and detail-oriented
Company
Infotree Global Solutions
Infotree Global Solutions is a talent management company specializing in staffing and payroll solutions.
1001-5000 employees
H1B Sponsorship
Infotree Global Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (11)
2022 (17)
2021 (16)
2020 (19)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kingswood Capital Management
2025-02-20Private Equity
Leadership Team
Matt Milano
Chief Executive Officer
Klaus Geiser
Chief Financial Officer
Recent News
Company data provided by crunchbase