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NYC Department of Social Services · 18 hours ago

MODEL CENTER PROJECT COORDINATOR

Manhattan, NY

Full-time

Onsite

Entry, Mid Level

2+ years exp

NYC Department of Social Services is focused on providing essential services to individuals and families in need. They are seeking a Model Center Project Coordinator to assist in planning, implementing, and evaluating community-based Model Job Centers, while also preparing reports and coordinating with various departments to maximize operational performance.

ConsultingGovernmentNon ProfitSocial

Responsibilities

Plan and monitor the implementation, expansion, and overall organization of community-based Model Job Centers by assisting Centers in developing mechanisms to track accountability and progress therein

Prepare daily evaluation reports on operations of community-based Model Job Centers by collecting data from the Paperless Office System (POS), Welfare Management System (WMS) and Model Center Numbering and Identification Queue (MONIQ) applications and formulating it into reports to identify problematic issues and communicate potential and/or newly discovered negative trends to the Deputy Commissioner for Operations and Center management

Recommend the corrective course of action as needed

Coordinate with the Division of Job Support Services by participating in intra agency meetings to facilitate the opening and development of community-based Model Job Centers and acts on any decisions made during those meetings in collaboration with the appropriate FIA departments and Community Based Organizations

Perform analyses and review program plans using various management tools to monitor the community-based Model Center implementation effort, staff performance and program outcomes

Reports findings to the Deputy Commissioner for Operations, Center management, and trainers, as needed

Collaborate with FIA Office of Policy, Procedures and Training to identify problem areas or issues that warrant further analysis, training, and corrective action

Work closely with the appropriate entities on various projects, including, but not limited to systems implementation, introduction and revision of policies, procedures, and work processes, as related to community-based Model Job Centers and Food Stamp Offices

Attend HRA’s Office of Community and constituent Affairs monthly meetings to share FIA operations information and provide program updates, as appropriate

Assist in organizing the Queens annual Community Awareness Day event, which provides health, financial and employment information to the communities of all the five boroughs of New York City by interacting with vendors from many Community Based Organizations

Qualification

Community work experienceData analysisMicrosoft ExcelPerformance monitoringReport preparationCollaborationCommunicationProblem-solving

Required

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees