Christian Care / Fellowship Square · 2 days ago
Vice President of Operations
Phoenix, AZ
Full-time
Onsite
Director/Executive
10+ years expChristian Care Management, Inc. is a mission-driven senior living organization dedicated to enhancing the lives of older adults. The Vice President of Operations will lead operational excellence across multiple senior living communities, ensuring that all decisions reflect the organization's mission and values while fostering a culture of trust and accountability.
Health CareNon Profit
Responsibilities
Provide campus-wide leadership across Independent Living, Assisted Living, Memory Care, and Supportive Housing
Translate organizational strategy into measurable goals that strengthen resident experience, occupancy, and operational performance
Build systems, teams, and processes that support long‑term growth and mission impact
Lead budgeting, forecasting, and financial performance for assigned communities
Oversee capital planning and stewardship of physical assets in alignment with responsible non-profit management
Use data, KPIs, and strategic insight to guide operations and financial decision‑making
Champion a hospitality‑minded, resident‑focused, and occupancy‑aligned culture
Partner with Sales & Marketing to ensure operational readiness that supports timely move‑in and exceptional first impressions
Ensure every resident and family interaction reflects warmth, compassion, and excellence
Maintain compliance with all state regulations, licensing standards, and audit expectations
Drive continuous quality improvement and proactive risk management
Lead 7-8 operational department heads; cultivate a culture of trust, accountability, and spiritual alignment with our mission
Mentor and develop emerging leaders for future roles
Model grace, professionalism, and Christian values in leadership practice
Serve as a representative of our Mission, Vision, and Values at events, in the community, and across the organization
Build positive relationships with residents, families, churches, vendors, and partners
Qualification
Required
A servant‑leader guided by Christian values of compassion, humility, and integrity
A strategic thinker who inspires teams and builds strong, mission‑aligned cultures
A confident communicator able to lead through change and communicate with clarity
A mentor who enjoys developing leaders and supporting their growth
Financial and analytical acumen
Operational execution and process improvement
Staff development and coaching
Crisis management and regulatory readiness
Relationship‑building and community engagement
Preferred
10+ years of senior living executive leadership (IL/AL/MC/Supportive Housing preferred)
Proven success in improving operations, strengthening financial performance, and supporting occupancy growth
Strong knowledge of senior living regulations and best practices
Benefits
Robust Insurance Coverage - Medical, dental, and vision plans tailored to your needs.
Generous Paid Time Off (PTO) - Designed to support work-life balance and meaningful time away from work.
403(b) Retirement Plan - With company matching to support your long-term financial goals.
Company-Paid Life Insurance - $15,000 coverage, with the option to purchase additional protection.
Employee Assistance Program (EAP) - Confidential resources to support your well-being.
Company
Christian Care / Fellowship Square
Established in 1979, Christian Care was founded by a group of local Christians who recognized an opportunity to minister to Arizona seniors through affordable, compassionate care.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Edward R Johnson
Chief Human Resources Officer/ Corporate Compliance Officer
Jami Gross - Van Gysel
Executive Director, Chief Sales Officer
Company data provided by crunchbase