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Visit Hershey & Harrisburg · 1 day ago

Aquatics Training Supervisor

Hershey, PA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Visit Hershey & Harrisburg is home to the largest amusement park in Pennsylvania, Hersheypark, which offers a variety of attractions and experiences. The Aquatics Training Supervisor is responsible for managing part-time aquatics and attractions employees, ensuring they meet service standards and operational needs through training and supervision.

Non ProfitTourismTravel

Responsibilities

Lead and direct attractions team members within the assigned area. Assist Supervisory staff in attraction assignment, preparation, and training. Ensure proper staffing and that all employees have proper training and documentation each shift. Facilitate training as needed

Complete checklists, inspections, and any supporting documentation in accordance with Hersheypark policies and procedures as needed

Lead the safe and effective operation of assigned attraction(s). Monitor employees and provide on-the-spot coaching and direction as needed. Monitor workflow and make work assignments to maintain operational capacity of the attraction

Provide first line support for guest issues and escalate advanced issues as needed

Act in assigned Attraction operational positions, depending on level of experience or operational need (i.e. attractions operator, lifeguard, Team Leader, etc.)

Communicate with direct supervisor on any staffing or other issues. Report trends, issues, or concerns

Participate in seasonal event set-ups and other themed projects as assigned

Perform other duties as assigned

Qualification

Amusement Park experienceLifeguard certificationCommunication skillsAttention to detailTeam orientedCustomer focused

Required

Minimum of 1 year of related Amusement Park experience

18 years of age or older

Completion of high school or GED

Post-Employment - Applicants must attend and complete Jeff Ellis & Associates International Lifeguard Shallow Water and Lifeguard Instructor Training within 12 months of onboarding

This position is designated as Safety Sensitive and requires successful completion and passing of a pre-employment drug test

Strong communication skills and attention to detail

Must be friendly, team oriented, and customer focused

Must be able to speak and read the English language

Must have normal vision (20/25 or 20/25 corrected) and be free of permanent abnormalities of either eye