Platinum Dental Services · 2 days ago
Dental Office Manager
Ogden, UT
Full-time
Onsite
Mid, Senior Level
$48K/yr - $56K/yrPlatinum Dental Services is a leading dental service organization dedicated to providing exceptional patient care and maintaining a positive, supportive work environment. The Office Leader is responsible for overseeing all administrative and operational aspects of the dental practice, ensuring efficient operations, optimizing patient experience, and leading the office team to achieve practice goals.
ConsultingDentalHealth CareHospitalMedicalService Industry
Responsibilities
Help patients understand the value of good oral health and recommended dental services
Ensure the Office and Team is providing a positive experience and safe environment to all guests and patients in the office
Address any patient concerns or complaints and implement strategies to enhance patient satisfaction and retention
Monitor patient feedback and implement necessary improvements
Manage the practice's P&L, ensuring financial targets are met or exceeded
Develop and monitor the office budget, track expenses, and analyze financial reports
Oversee patient AR, collections and ensure accurate billing procedures
Implement and maintain financial controls and procedures to safeguard practice assets
Conduct regular financial reviews with the dentist(s) and management team
Ensure efficient daily operations, including patient scheduling, check-in/check-out, and phone management
Implement and maintain office policies and procedures
Manage inventory and order supplies, ensuring cost-effectiveness and efficiency
Maintain accurate patient records and ensure compliance with HIPAA regulations
Coordinate with dental staff to optimize workflow and patient flow
Supervise and support office staff, including hiring, training, and performance management
Foster a positive and collaborative work environment
Conduct regular staff meetings and provide ongoing coaching and development
Handle employee relations issues and resolve conflicts as needed
Identify opportunities to grow the practice and increase revenue
Develop and implement marketing and outreach strategies
Analyze market trends and competitor activities to inform business decisions
Qualification
Required
Proven experience in both sales and management
Strong understanding of financial management principles and practices, including P&L ownership
Excellent leadership, communication, and interpersonal skills
Proficiency in dental practice management software
Knowledge of dental terminology, procedures, and insurance processing
Ability to multitask, prioritize, and manage time effectively
Strong problem-solving and decision-making skills
Benefits
Full medical, vision, dental coverage
401K matching
One week of paid time off each year
Paid holidays
Company
Platinum Dental Services
“Platinum started as a patient reactivation service for dentists.
Founded in 2012
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase