Arizona Department of Child Safety · 8 hours ago
Compliance Officer Service Coordinator
Phoenix, AZ
Full-time
Hybrid
Mid Level
4+ years expThe Arizona Department of Child Safety (DCS) is a social and human services agency dedicated to strengthening families and ensuring the safety of children. They are seeking a Compliance Officer Service Coordinator responsible for managing contracted programs, serving as a liaison between providers and DCS, and ensuring compliance with service delivery standards.
ChildrenGovernmentSocial
Responsibilities
Ensures fidelity and compliance to the program model, monitoring of service delivery through quality assurance and technical assistance site visits throughout the state. Prepares and distributes written reports and follows-up with action items identified in the course of the visit
Oversees, monitors and evaluates service delivery to support program outcomes/compliance and assures accuracy of program reports, including identifying practices requiring improvement, and identifying/implementing solutions
Provides technical assistance and coordination to DCS, program providers, community groups and stakeholders involved in assigned programs and topics such as evidence based practices, trauma informed care, protective factors, comprehensive assessment and child welfare
Facilitates regular communication and quarterly meetings with contracted providers
Participates in meetings with staff from various DCS teams/regions, providers and other stakeholders. Develops and conducts educational presentations to inform DCS of the program available to clients
Coordinates and prepares written materials such as materials aimed at practice improvement and reports utilizing best practice approaches
Other duties as assigned as related to the position
Qualification
Required
Master's or Bachelor's degree in social work or in a related field with 4 years of social service experience
Experience in child welfare or other work with children and families in a social service situation
Knowledge of child welfare and independent living programs
Knowledge of evaluation and communication methodologies
Knowledge of implementation science, data analysis and principles
Knowledge of report development
Knowledge of principles of continuous quality improvement
Knowledge of principles and practices of effective procurement process
Knowledge of software applications (Word, Excel, Access and Power Point)
Knowledge of interrelationships of public sector partnerships and collaborations in child welfare service delivery
Knowledge of research methods and analytical techniques
Knowledge of project management
Skills in public and community relations
Skills in project management
Skills in strategic planning
Skills in quality assurance
Skills in researching, analyzing and interpreting data
Skills in evaluating programs
Skills in written and verbal communication
Skills in effective facilitation
Skills in problem identification and resolution
Skills in organization
Skills in group processes
Ability to think and plan strategically
Ability to research best practices
Ability to facilitate work groups
Ability to design and implement project plans
Ability to develop presentations
In-state travel is required
Possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment
Ability to secure clearance from the DCS Central Registry
Successful completion of the Electronic Employment Eligibility Verification Program (E-Verify)
Preferred
Training in project management
Training in strategic planning
Training in performance outcome analysis
Training in policy and program development
Training in quality assurance
Benefits
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
Sick time accrued at 3:42 hours bi-weekly
Deferred compensation plan
Wellness plans
Paid Parental Leave pilot program
Company
Arizona Department of Child Safety
Azdcs is a government organization providing child safety services, including child abuse reporting and youth support.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Barbara Corella
Chief Procurement Officer
Gillian Vanasse
Chief Operations Officer
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