Novia Infotech · 7 hours ago
Senior Technical Writer
Novia Infotech is seeking an experienced Senior Technical Writer to join their team in Austin, TX. This role involves collaborating with software engineers, product managers, and UX designers to create clear and high-quality technical documentation for internal developer audiences.
Information Technology & Services
Responsibilities
Design, organize, and write technical documentation for internal developer audiences, including: User manuals, Developer onboarding guides, System and platform architecture overviews, How-to guides and FAQs, Release notes, Configuration and setup guides
Define documentation requirements in collaboration with engineering and product teams
Work closely with Product Managers, UX Designers, Developers, and QA to gather source material
Translate complex technical workflows into clear, consumable documentation
Ensure documentation aligns with product development timelines
Build documentation tailored to multiple audiences: Developers, Internal platform teams, Business and operations users
Develop and maintain documentation templates and style guides
Drive content strategies that improve onboarding efficiency and user enablement
Review and update documentation based on product changes and user feedback
Maintain high standards for accuracy, consistency, and usability
Ensure documentation remains current, searchable, and easy to navigate
Leverage AI-based tools where applicable to improve content quality and velocity
Qualification
Required
8–12 years of experience in Technical Writing, preferably in a product-based or SaaS environment
Proven experience creating Developer onboarding documentation
User and system guides for cross-functional teams
Strong ability to understand complex technical systems and explain them clearly
Excellent written and verbal communication skills
Experience working in Agile / Scrum environments
Documentation platforms: Confluence, Notion, Similar knowledge-base tools
Markup & web technologies: Markdown, HTML / CSS (plus)
Authoring tools (optional but useful): Adobe FrameMaker, MadCap Flare
Basic understanding of Git / version control
Preferred
Educational background or certification in Computer Science, Engineering, or related field
Experience documenting enterprise-grade software or internal tooling
Exposure to: API documentation, System architecture diagrams, Developer-focused technical content
Company
Novia Infotech
At Novia Infotech, we’re more than just a service provider — we’re your partner in professional growth.
Funding
Current Stage
Growth StageCompany data provided by crunchbase