TEKsystems · 5 hours ago
Client Support Specialist - Healthcare/Finance
Beaverton, OR
Contract
Hybrid
Entry, Mid Level
$23/hr - $25/hr
2+ years expTEKsystems is a fast-growing healthcare financial technology organization dedicated to improving the patient financial experience. The Client Support Specialist plays a key role in ensuring accurate account balances for hospital clients by troubleshooting account issues, reconciling financial data, analyzing reports, and responding to client inquiries.
Information Technology
Responsibilities
Serve as direct support to hospital clients, addressing inquiries and resolving account-related issues
Document and resolve discrepancies related to balance reconciliations, record changes, cardholder inquiries, and overpayments
Build and maintain strong, professional relationships with client partners
Generate weekly reconciliation reports and research flagged items
Audit raw data files against internal operational reports; identify and communicate data integrity issues to IT
Develop and build reports, performing data analysis as needed
Lead phone conferences with clients to discuss discrepancies, provide updates, and manage follow-up tasks
Support special projects and other operational or administrative tasks as required
Qualification
Required
Bachelor's degree in Business, Accounting, Finance, or equivalent experience
2+ years in customer support, billing, or banking (healthcare or financial services preferred)
Strong computer and software proficiency, including MS Office and Excel
Experience with reporting, basic financial analysis, and account reconciliation
Excellent documentation, organizational, and time‑management abilities
Strong communication skills (written and verbal)
High attention to detail and accuracy
Preferred
Experience working with databases and/or raw data analysis
Comfort navigating multiple systems simultaneously
Ability to handle complex accounts and high‑volume workflows
Benefits
Medical, dental, vision, FSA/HSA, and 401(k)
Company‑paid disability and life insurance
Three weeks of vacation + two floating holidays + nine paid holidays
Monthly bonus eligibility based on quality and utilization
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase