Capital One · 1 day ago
Risk Manager, Business Continuity and Resilience Risk Management
Capital One is seeking a Risk Manager to join the Business Continuity and Resilience Risk Management team within Operational Risk Management. The role involves providing risk advice, overseeing business continuity practices, and collaborating with various teams to ensure effective risk management and operational resilience.
Financial Services
Responsibilities
Supports risk advising of Capital One's Global Payment Network (GPN) and Enterprise Technology, acts as a primary interlocutor with tech and third-party risk counterparts, and serves as a thought leader on how to meaningfully enhance our second line framework to oversee Capital One’s operational resilience
Analyzes data and influences others to proactively identify risks and trends on an ongoing basis. Uncovers new areas of risk related to the payment network and tech services, as well as develops a strong understanding of the data eco-system
Fosters a highly collaborative environment with other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g., Compliance, Third-Party Risk Management, Country Risk, Technology Risk Management). Quickly builds and maintains relationships with key stakeholders, including cross-functional partners in GPN, tech, and/or third-party
Executes challenge activities to elevate areas of suspected risk and escalates appropriately to Operational Risk Management leadership
Provide oversight, guidance and effective challenge to business areas during risk assessments (Risk and Control Self-Assessments, Process Level Assessments, New Products). This includes ensuring we have the most accurate data entries associated with GPN, tech, and third-party integration into business continuity plans
Consults on Issue/Event analysis or changes in resilience conditions to support first line risk response and to inform senior leaders in risk management of our aggregate exposure to operational disruptions
Demonstrates strong communication, collaboration, problem solving and influencing skills across various levels of the organization
Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support the BCRRM in a well-managed capacity
Stay current on understanding effective operational resilience strategies and business continuity requirements
Support interactions with Internal Audit and Regulatory agencies, as applicable
Qualification
Required
Bachelor's Degree or military experience
At least 3 years of experience in risk analysis specific to global or domestic payment network operations and infrastructure
At least 3 years of experience driving collaboration with technology teams regarding resiliency and/or disaster recovery associated with third-party or internally managed services and applications
At least 4 years of experience in risk, compliance, or audit
At least 3 years of experience working with internal business customers
At least 2 years of experience in business continuity or technology resilience
Preferred
5+ years of experience in risk, compliance or audit
4+ years of experience in risk analysis specific to global or domestic payment network operations and infrastructure
4+ years of experience driving collaboration with technology teams regarding resiliency and/or disaster recovery associated with third-party or internally managed services and applications
3+ years of project management experience leading cross functional programs in risk
Demonstrated proficiency in leveraging data analysis tools to work with and interpret large, complex datasets for risk identification and reporting
Certification in risk management, audit, or business continuity management (Certified Business Continuity Professional (CBCP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC))
Benefits
Performance based incentive compensation
Cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
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