WestCoast Children's Clinic · 4 hours ago
Nonprofit Office and Safety Manager
Oakland, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
3+ years expWestCoast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. They are seeking an Office and Safety Manager who will ensure smooth operations from the front to back office, manage facilities and administrative tasks, and lead safety and compliance efforts. The role involves collaboration with staff and stakeholders to maintain safety standards and enhance the client experience.
Child CareHealth CareMental HealthNon Profit
Responsibilities
Serves as the main contact for facilities and administrative requests, including the Assessment Center, collaborating with Executive Management to address workplace issues such as office supplies, furniture, space management, safety, and accreditation standards
Takes a solutions-oriented, hands-on approach to resolve issues locally, with minimal disruption, and escalates complex matters as needed
Demonstrates professionalism, ownership, and confidentiality in all staff and client interactions
Regularly inspects facilities for maintenance needs, prioritizing repairs based on urgency
Maintains detailed records of maintenance, repairs, incidents, and safety inspections
Collaborates with program staff, Alameda County, and other stakeholders to ensure the facility meets client and staff needs and safety standards for the STAT Program
Provides supervision and coaching to the Facilities Coordinator, establishing systems for tracking and addressing facilities-related issues, including maintenance, safety, office supplies, and vendor coordination
Manages the presentation of entryways and lobby areas to ensure a welcoming, clean, and safe environment for clients and staff
Leads project management efforts involving Alameda County, external vendors, and internal staff
Oversees front desk scheduling, ensuring adequate staffing during peak client times and approves hourly employee schedules to accommodate break and meal periods
Provides supervision and coaching to front desk staff, while establishing systems for managing administrative tasks
Inspects buildings and structures to identify maintenance and repair needs
Manages parking facilities and ensures adequate space for staff
Coordinates catering and vending services
Oversees security for all WCC facilities and ensures compliance with health and safety regulations (Cal OSHA, CDC, CCL, Joint Commission)
Participates in recruitment, onboarding, and staff support, ensuring a positive employee experience
Ensures safety, cleanliness, and compliance with regulations at all WCC locations
Manages communication with staff, demonstrating diplomacy and customer-focused service
Leads emergency preparedness and maintains safety records and training
Creates and updates HIPAA protocols, safety training, and policies on facilities maintenance and infection control
Ensures compliance with Joint Commission and MediCal standards
Develops and updates front desk policies and manages administrative projects
Coordinates with IT on office equipment and layout, and oversees the Facilities and Administration budget
Participates in Operations, budget meetings, and leads the Safety Committee
Periodically review and update the business continuity plan and recovery measures
Analyze metrics like inventory, breakage, and employee activity to detect fraud
Conduct quarterly safety drills
Qualification
Required
Bachelor's degree (preferred)
Experience or strong interest in psychology or public health
Experience working with community-based organizations is a plus
Minimum three years of demonstrated supervisory and office management experience
Clean driving record and access to a vehicle, local work travel required
Proficient in Microsoft Office, Google apps, ASANA, MAC, inventory systems, and web-based programs
Capable of working independently and as part of a team
Skilled in managing multiple responsibilities in facility maintenance, safety, and client care
Experience in intensive clinical settings and working with diverse communities
Detail-oriented, efficient, and strong in project management, supervision, and process oversight
Excellent client, staff, interpersonal, communication, and writing skills
Benefits
Employer-paid Medical Benefits for Employees
100% employer-paid dental and vision
Dependent medical, dental and vision (50% employer-paid)
Medical and Dependent Care FSA and commuter plans
100% employer-paid life insurance long-term disability insurance
Voluntary accident, term life and hospital indemnity insurance
403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment
Annual incentive compensation (10%)
Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service
12 paid holidays plus one paid floating holiday per year
4 paid self-care days per year
Wellness stipend ($100.00 per month)
Professional development stipend
Employee Assistance Program (EAP)
Company
WestCoast Children's Clinic
Westcoast Children's Clinic provides mental health and psychological services to children and families.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase