The Club at Quail Ridge ยท 4 days ago
Clubhouse Receptionist - part time seasonal
Boynton Beach, FL
Part-time
Onsite
New Grad, Entry LevelThe Club at Quail Ridge is a country club seeking a part-time seasonal Clubhouse Receptionist. The role involves providing friendly and efficient service to members and guests, performing administrative tasks, and assisting with various concierge responsibilities.
LeisureLifestyleSports
Responsibilities
Greets all residents and directs inquiries to proper party
General office clerical duties as directed by Social/Activities Manager and/or Directors/Front of the House Managers
Assist Social/Activities Manager with responsibilities during season and to provide coverage for the front desk area
Must project a professional appearance and attitude
Performs as a concierge and assists members/guests with their requests to include; reservations, taking to go orders, transportation arrangements, reciprocal dining, and a variety of other administrative tasks
Expedites incoming calls in a pleasant, positive and professional manner
Assists members with copy and fax machine. Insures member/renter is billed properly for charges which occur from use of office machines
Ability to use all office business machines
Assist with copying and distribution of all club related communications
Proofs and assists in compilation of calendar events and monthly newsletters
Maintain ala carte reservation system in an accurate manner
Answer/receive and book restaurant reservations for dining rooms and reservations for organized events
Responsible for call backs to confirm reservations and proper attire prior to events
Taking and arrange "to go" orders from members
Assist directors/managers with marketing flyers and other signage
Handles member complaints and reports the problem to manager on duty to prevent reoccurrence
Responsible for high standards of cleanliness of assigned areas
Attentive to all member requests and inquiries
Interact with residents in a courteous and professional manner
Report all safety issues to Manager, immediately
Assisting with any setup duties prior to shifts
Adhere to all service standards
Able to lift up/move to 25 lbs required
Keep a clean and workable area at all times
Follow policies and procedures
Punctuality and a good attendance record are expected
Perform any other duties and/or tasks that may be assigned
Qualification
Required
Ability to read, comprehend, and speak English
Ability to reach, bend, stoop, stand and push, pull, move, and lift items weighing up to 25 lbs
Must be guest service oriented and able to ensure our guests/members are handled with the utmost courtesy and professionalism
Must have the ability to effectively communicate with guest/members and co-workers
Able to work a flexible schedule as needed
Adhere to Quail Ridge dress and grooming standards
Adhere to Quail Ridge emergency procedures
Ability to stand for long periods of time without sitting or leaning
Must possess good communication skills
Ability to follow directions accurately
Good interpersonal skills are required to present a congenial and helpful attitude
High school degree and/or equivalent preferred
Ability to type at least 40 wpm; computer knowledge in the areas of Word, Excel and Publisher
Must possess good grammatical skills, as well as, have knowledge of correct business writing formats
Experience in the hospitality industry (hotel, restaurant, or country clubs)
Able to lift/move up to 25 lbs required
Previous receptionist experience required
Computer experience required
Preferred
Good interpersonal skills are required to present a congenial and helpful attitude
Previous hospitality experience preferred
Company
The Club at Quail Ridge
Experience a deep sense of belonging at Quail Ridge.
Founded in 1974
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase