Pella Corporation · 1 day ago
Showroom Specialist
Scottsdale, AZ
Full-time
Onsite
New Grad, Entry Level
0+ years expPella Corporation is a leading company in the window and door industry, and they are seeking a Showroom Specialist to serve as the first point of contact for customers. The role involves understanding customer needs, presenting solutions, and maintaining a welcoming showroom environment to ensure customer satisfaction.
LifestyleManufacturing
Hiring Manager
Nicole Conlon, PHR
Responsibilities
Displays and/or demonstrates product in the assigned location and/or at home shows, using samples, digital tools and/or collateral, emphasizing features and benefits of Pella products
Answers and accurately directs customer calls for both internal and external customers by asking leading questions and pre-qualifying. Sets proper customer expectations regarding the Retail Replacement process
Qualifies call-in and walk-in customers to set sales appointments for Outside Sales Representatives
Inputs and maintains accurate information in lead management software (ACE/CRM). Capture traffic leads and appointments
Ensure displays are properly working and repairs are requested and completed in a timely manner
Support the planning and organizing of EC Events and attend as appropriate. Ability to work weekend and evening hours
Comfortable interacting with architects/designers, builders/contractors and homeowners
Maintains strong knowledge of all products, systems and processes, and stays up to date with competitive information
Ability to address or direct customer questions and concerns to the appropriate internal departments
Willingness to travel to other showrooms for coverage if needed
Maintain the required level of office supplies, literature, and product samples for EC function and Sales Representatives based on market needs
Maintains showroom for cleanliness and neatness to ensure a favorable and hospitable setting for all customers, including but not limited to: dusting, cleaning windows, taking out garbage
Meets company safety requirements by keeping work area neat and clean, following all company safety policies and procedures, and reporting any safety concerns
Qualification
Required
Must have High School Diploma or GED
Ability to read and analyze documents related to contracts and work documents
Ability to write reports and business correspondence
Ability to verbally present information and respond to questions from customers, managers, and the general public
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers, and visitors
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to perform calculations using units of money, time, measurement, etc
Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth
Ability to apply basic concepts of algebra, geometry and general business math
Proficiency with Microsoft® Word, Excel, Outlook and Power Point software applications
Preferred
AA or Technical degree preferred
0-2 year's customer service, or general business experience preferred
Prior experience as a Showroom Specialist and/or knowledge of general construction applications and terminology and/or window and door applications or components is desirable, but not required
Company
Pella Corporation
Pella Corporation is a privately held window and door manufacturing company.
10001+ employees
H1B Sponsorship
Pella Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (15)
2022 (12)
2021 (8)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Emily Videtto
President and COO
Recent News
Corridor Business Journal
2025-11-21
Company data provided by crunchbase