Our Community Credit Union ยท 19 hours ago
Member Service Representative 1 - Shelton
Shelton, WA
Full-time
Onsite
New Grad, Entry Level
0+ years expOur Community Credit Union is dedicated to empowering members and strengthening communities. They are seeking a Member Service Representative I to provide exceptional service at the Downtown Shelton Branch, assisting members with their financial needs and promoting credit union products.
Financial Services
Responsibilities
Provide professional, efficient, and accurate teller services, including deposits, withdrawals, loan payments, cashier's checks, and cash advances
Balance your cash drawer daily and resolve discrepancies promptly and accurately
Assist members with account questions, changes, and updates
Promote and explain OURCU products and services that fit members' needs- always with a member-first approach
Maintain the confidentiality, security, and professionalism expected in a financial environment
Collaborate with your teammates to keep operations smooth, secure, and efficient
Support a welcoming branch environment where members feel recognized and valued
Qualification
Required
High school diploma or GED required
6 months--2 years of experience in customer or member service (cash handling experience preferred)
Excellent communication, math, and problem-solving skills
Proficiency with computers, Microsoft Word and Excel, and standard office equipment
Professional appearance, attitude, and conduct
Preferred
Bilingual skills a plus!
Benefits
Medical, dental, and vision insurance
Voluntary insurance plans
Flexible Spending Account
Employer-paid life and long-term disability insurance
401(k) plan with generous OURCU contributions
Paid Time Off: vacation, sick leave, and 12 paid holidays
Company
Our Community Credit Union
Charlie Savage, a union leader for the Simpson Logging Company, knew the loggers were being turned away from the local bank for loan requests to buy cars, household appliances, and other basic financial needs.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Ihde
Chief Information Officer
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