Member Service Representative 1 - Shelton jobs in United States
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Our Community Credit Union ยท 21 hours ago

Member Service Representative 1 - Shelton

Our Community Credit Union is dedicated to empowering members and strengthening communities. They are seeking a Member Service Representative I to provide exceptional service at the Downtown Shelton Branch, assisting members with their financial needs and promoting credit union products.

Financial Services

Responsibilities

Provide professional, efficient, and accurate teller services, including deposits, withdrawals, loan payments, cashier's checks, and cash advances
Balance your cash drawer daily and resolve discrepancies promptly and accurately
Assist members with account questions, changes, and updates
Promote and explain OURCU products and services that fit members' needs- always with a member-first approach
Maintain the confidentiality, security, and professionalism expected in a financial environment
Collaborate with your teammates to keep operations smooth, secure, and efficient
Support a welcoming branch environment where members feel recognized and valued

Qualification

Customer service experienceCash handlingMicrosoft WordMicrosoft ExcelCommunication skillsBilingual skillsProfessional appearanceAttention to detailProblem-solving skills

Required

High school diploma or GED required
6 months--2 years of experience in customer or member service (cash handling experience preferred)
Excellent communication, math, and problem-solving skills
Proficiency with computers, Microsoft Word and Excel, and standard office equipment
Professional appearance, attitude, and conduct

Preferred

Bilingual skills a plus!

Benefits

Medical, dental, and vision insurance
Voluntary insurance plans
Flexible Spending Account
Employer-paid life and long-term disability insurance
401(k) plan with generous OURCU contributions
Paid Time Off: vacation, sick leave, and 12 paid holidays

Company

Our Community Credit Union

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Charlie Savage, a union leader for the Simpson Logging Company, knew the loggers were being turned away from the local bank for loan requests to buy cars, household appliances, and other basic financial needs.

Funding

Current Stage
Growth Stage

Leadership Team

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Robert Ihde
Chief Information Officer
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