Marmon Fastener Company · 2 days ago
Director of Information Technology
Billings, MT
Full-time
Onsite
Director/Executive
10+ years expMarmon Fastener Company is seeking a Director of Information Technology who will be responsible for directing IT strategy, cybersecurity, infrastructure, and end-user technology across all Marmon Fastener brands and business units. This role involves overseeing IT operations, managing vendor partnerships, and ensuring secure and scalable systems to support business growth and operational efficiency.
Hiring Manager
Melanie Vidian, PHR
Responsibilities
Develop and execute the IT strategy and roadmap aligned with company goals, including standardization across brands and sites
Partner with the President and leadership team to evaluate technology investments, business risks, acquisition integration needs, and long-term scalability
Establish IT governance, policies, and standards (security, access controls, system lifecycle management, and technology usage)
Oversee day-to-day IT operations across locations including networks, servers, cloud services, endpoints, telecom, collaboration tools, and plant/warehouse connectivity
Ensure uptime and performance for multi-shift operations, leading incident response, root-cause analysis, and service improvements
Lead IT service delivery (helpdesk/ticketing, onboarding/offboarding, asset management, and site support expectations) with clear SLAs and escalation pathways
Own the cybersecurity program including identity management (MFA/SSO), endpoint protection, patching, vulnerability management, email security, and security awareness
Maintain strong disaster recovery and business continuity planning, including backup strategy and periodic testing
Ensure alignment with Marmon/Berkshire Hathaway technology and security expectations; support audits and required assessments
Provide oversight and partnership for ERP and key business applications (manufacturing/distribution systems, reporting/BI, integrations, and EDI where applicable)
Collaborate with Operations, Supply Chain, Finance, Sales, and HR to streamline workflows through automation and system optimization
Promote strong data integrity, role-based access, and scalable reporting capabilities across the organization
Lead IT project planning and execution including scope, resourcing, vendor coordination, timelines, change management, and stakeholder communication
Prioritize IT demand across the organization using transparent intake, triage, and governance to balance operational needs with strategic initiatives
Develop business cases and ROI justifications for major initiatives; track and report progress and outcomes
Manage the IT budget forecasting, and cost controls, ensuring efficient and accountable spend
Oversee vendor relationships including MSPs, cybersecurity partners, telecom providers, hardware/software suppliers, and implementation consultants
Negotiate contracts and renewals, drive performance expectations, and reduce total cost of ownership through standard platforms and controls
Manage, coach, and develop a high-performing IT team across locations (internal staff and contracted resources as needed)
Drive a culture of service excellence, accountability, documentation discipline, and continuous improvement
Recruit, mentor, and retain IT talent to meet the needs of a growing and operationally complex organization
Serve as the primary IT liaison to Marmon corporate resources and cross-functional leaders within MFC
Communicate technology risks, priorities, and progress clearly to business leaders and plant/site leadership teams
Ensure end-user adoption and satisfaction through consistent communication, training, and support
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field (or equivalent experience)
Minimum 10–15 years of progressive IT experience, including at least 5 years in leadership roles
Proven track record of success supporting multi-site operations (manufacturing environments strongly preferred)
Strong knowledge of IT infrastructure, cybersecurity best practices, identity/access management, endpoint/device management, and IT service delivery
Demonstrated ability to influence at all levels and operate both strategically and tactically in a fast-paced environment
Preferred
Experience with systems standardization, and change management
Experience supporting ERP (Epicor) ecosystems, integrations, and operational technology touchpoints (shop floor/warehouse mobility, barcode/label systems, EDI)
Familiarity with security frameworks and controls (e.g., NIST, CIS) and formal incident response practices
Strong analytical, communication, and problem-solving skills with an executive-ready presence
High degree of integrity, business acumen, and attention to detail
Ability to travel as needed
Company
Marmon Fastener Company
The Marmon Fastener Company is a leading manufacturer of high-quality, engineered threaded fasteners, molded plastic parts, and adjacent products.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase