Florida Blue · 8 hours ago
Intake Coordinator
Irving, TX, United States
Full-time
Onsite
Entry Level
2+ years expWebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans. As an Intake Coordinator, you will be responsible for delivering outstanding customer service for the Precertification and Utilization Department, including managing clinical faxes and ensuring compliance with regulatory timelines.
ConsultingHealth CareInsurance
Responsibilities
Obtain and input initial demographics for inpatient and outpatient pre-certification
Responsible for professional interactions telephonically
Screen calls appropriately and work with clinicians to ensure optimal turnaround times
Print, correct and forward reports requested to nurses or supervisor
Responsible for managing all clinical faxes and ensuring all regulatory timelines are met. Must meet all regulatory and compliance requirements for Utilization Management
Identification of any errors within multiple systems utilized and forward to supervisor as indicated
Qualification
Required
2 years related work experience
High school diploma or GED
Professional phone voice and etiquette
Demonstrated proficiency in Microsoft Word, Excel and Outlook
Easily adaptable to a changing environment and can switch between tasks quickly
Preferred
Medical coding/terminology knowledge preferred
Call center experience in the health insurance industry preferred
Benefits
Medical, dental, vision, life and global travel health insurance
Life insurance, Short- and long-term disability programs
Leave programs to support personal circumstances.
401(k) includes employer contribution match
Paid time off, volunteer time off, and 11 holidays
Additional voluntary benefits options avaliable
Comprehensive wellness program
Company
Florida Blue
Florida Blue is a subsidiary of a not-for-profit health solutions company dedicated to serving all Floridians in the pursuit of health.
5001-10000 employees
H1B Sponsorship
Florida Blue has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (27)
2023 (33)
2022 (20)
2021 (38)
2020 (56)
Funding
Current Stage
Late StageLeadership Team
Patrick Geraghty
President and CEO
Recent News
2025-11-04
Company data provided by crunchbase