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BOLDSCIENCE · 14 hours ago

Associate Scientific Director

United States

Full-time

Remote

Senior Level, Lead/Staff

5+ years exp

BOLDSCIENCE is a company focused on delivering high-quality scientific services, and they are seeking an Associate Scientific Director to lead client accounts and manage a team. The role involves technical writing, client relationship management, and ensuring the highest quality standards in deliverables while mentoring junior team members.

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Responsibilities

Designs, develops, and reviews different types of materials across a wide range of project types for various audiences, including more complex, strategic deliverables (e.g., scientific platforms, communication plans, and workshops) from start to finish with minimal technical input from senior team members

Ensures that projects reflect a thorough understanding of clients’ products strategies and communication objectives and that scientific statements are supported appropriately

Delivers client-ready work for review that is thoroughly researched, technically accurate, well written, presentable (reviewed once and sent out), and meets client objectives

Takes responsibility for the quality of the work by junior team members, ensuring that they are scientifically accurate, fully referenced, appropriate to the target audience, meet client objectives, and adhere to the time and budget allocated for the project

Provides constructive feedback and coaching to junior-level writers; always takes the time to answer questions from the team

Demonstrates a thorough understanding of the client brief; asks well-informed questions to ensure that all relevant information has been received and communicates the brief to the team to set them up for success

Leads client meetings, including project kick-off, regular status, and ad hoc client and healthcare professional (HCP) calls; updates client on key scientific/content actions and answers any questions they may have

Builds strong client relationships with the confidence to push back and advise where necessary

Lead briefing calls and follow-up conversations with HCPs and other subject matter experts

Collaborates with clients to make recommendations and provide advice – is seen as a trusted partner

Plans weekly workload and long-term workload for their account team in collaboration with senior team members (as relevant) and liaises with other team members to prioritize tasks across accounts as needed

Communicates and delegates briefs effectively, ensuring that the team deliverables are in line with the client’s strategic goals and meet the high-quality standards expected

Ensures that senior team members are regularly updated and have a clear picture of account activity and resourcing needs, foreseeing and escalating any red flags

Forward-thinking approach, constantly looking ahead to provide clients with fresh ideas

Detailed understanding of the therapeutic area and strategic needs across their account(s)

Ability to translate large amounts of highly technical scientific data into accessible deliverables for a variety of different audiences. Knowing how and when to adapt the language and content

Actively participates in new business activities, including organic growth of existing accounts and requests for proposals

Develop sections of new business proposals that are well-researched, accurate, and reflect the BOLD style and standard

Represent the BOLDSCIENCE scientific team on new business pitches by presenting clearly and confidently

Identify opportunities with existing clients for organic growth and leverage client relationships to connect BOLDSCIENCE with new business opportunities

Monitor project recoverability on the account and proactively take steps to bring the project in on budget while ensuring high-quality standards and client satisfaction is maintained

Monitor billability for yourself and your line reports, and ensure team members on your account are sufficiently occupied

Complete timesheets accurately on time and ensures the same from line reports and wider team members

Manages 1–3 direct reports effectively by providing constructive and actionable feedback

Provides regular feedback and guidance to their team throughout the course of projects

Mentors junior-level team members on skills and best practices and adopts a coaching approach to ensure that they feel supported

Oversees activities of junior colleagues, ensuring that excellent quality is maintained

Contributes to training and development of members of the Scientific Services team

Qualification

Advanced degreeMedical communications experienceScientificEditorial competencyTherapy area expertiseClient relationship buildingCoachingMentoringProactive approachIndustry standardsCommunication skillsWork under pressure