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Conference of State Bank Supervisors (CSBS) · 7 hours ago

People Operations Intern - Organizational Development & Learning

CSBS Corporate, 1300 I Street NW, Washington, District Of Columbia, United States of America

Internship

Hybrid

Intern

$22/hr - $27/hr

The Conference of State Bank Supervisors (CSBS) is a national organization dedicated to advancing the dual-banking system and promoting financial supervision. They are seeking a motivated intern to join their Organizational Development & Learning team, where the intern will assist in designing and implementing initiatives that foster organizational growth and employee engagement.

AssociationFinancial ServicesGovernmentNon Profit

Comp. & Benefits

No H1B

Responsibilities

Assist in the design and delivery of OD&L programs, workshops, and initiatives

Support the development and maintenance of training materials, tools, and resources

Coordinate logistics for learning sessions, including scheduling, communication, and feedback collection

Conduct research on best practices in organizational development and learning

Analyze feedback and data from learning initiatives to identify trends and opportunities for improvement

Assist in creating reports and presentations for stakeholders

Support the use of the Learning Management System (LMS)

Help develop and deploy microlearning modules and digital resources

Manage Microsoft 360 SharePoint Sites and Shared Drives to support OD&L programs. Key responsibilities include: Ensure Sharepoint sites are fully functional and optimized for user needs. Monitor site usage and analytics to identify opportunities for improvement and enhance user engagement. Develop a comprehensive Standard Operating Procedure (SOP) manual for the OD&L team, covering: What to post where: Guidelines for using specific document libraries, lists, or pages. When to post/archive: Policies for content lifecycle management and review schedules. How to post: Written step-by-step instructions for uploading, editing, and publishing content. Best practices: Recommendations for file naming, metadata usage, and version control

Work collaboratively with cross-functional teams and business units

Support efforts to enhance employee engagement through surveys, workshops, and team-building activities

Qualification

Organizational DevelopmentLearning Management SystemsMicrosoft Office SuiteMicrosoft 360 SharePointAnalytical SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsTeam Collaboration

Required

Currently pursuing or recently completed a degree in Organizational Development, Human Resources, Instructional Design, Psychology, Business Administration, or a related field

Experience with learning management systems or other e-learning platforms

Strong written and verbal communication skills

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Working knowledge of Microsoft 360 SharePoint Site and Shared Drive

Excellent organizational and time-management skills

Analytical mindset with the ability to interpret data and provide insights

Eager to learn and contribute to a dynamic team environment

Detail-oriented with a proactive approach to problem-solving

Ability to manage multiple priorities and meet deadlines

Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ('Confidential Supervisory Information'). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts

Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures

Candidate must be in the DC area and able to work in the CSBS office as needed

Benefits

Commuter benefits are also provided.

CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture.

Company

Conference of State Bank Supervisors (CSBS)

The Conference of State Bank Supervisors (CSBS) is the nationwide organization of banking regulators from all 50 states, the District of Columbia, American Samoa, Guam, Puerto Rico, and the U.S.

Founded in 1902