i.e.Smart Systems, LLC · 11 hours ago
Systems Administrator
Smart Systems is seeking an experienced Systems Administrator responsible for maintaining and supporting the organization's IT infrastructure. This role involves managing hardware and software issues, implementing system upgrades, and ensuring the security and performance of servers and networks.
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Responsibilities
Perform server administration tasks, including installation, configuration, and maintenance of Windows servers
Knowledge of computer operating procedures, network protocols, system software products and applications, and multi-vendor environments
Perform routine/scheduled audits of the systems, including all backups
Administer, maintain, and optimize VMware server environments to ensure high availability and performance
Responsible for managing and maintaining 3CX Cloud VOIP System
Manage and administer Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
Collaborate with network administrators to resolve connectivity issues
Manage company assigned mobile devices using Jamf mobile device management
Prioritize and schedule support requests, escalate more complex issues to the Director
Utilize leadership skills to exercise independent judgment and decision-making, especially in diagnostics and troubleshooting of individual applications or infrastructure
Lead desktop and helpdesk support efforts, ensuring that all desktop applications, workstations, and related equipment problems are resolved in a timely manner with minimal disruptions
May require on-call availability and occasional after-hours work for system maintenance and upgrades
Qualification
Required
Bachelor's degree in information technology, Computer Science, or a related field is a plus
5+ years of Systems Administrator experience
Excellent problem-solving abilities and a strong sense of ownership
Ability to work independently and manage multiple tasks effectively
Proficiency in Office 365 administration, including Outlook, SharePoint, and Teams
Solid understanding of server administration, including Windows Server environments
Preferred
Experience in cloud computing and migration strategies
Familiarity with emerging technologies and industry trends
Windows operating systems: 10/11, Server 2016, 2019, 2022
Windows Servers (FSMO, DNS, DHCP, etc)
Experience using Zoho Ticketing system/Datto RMM Tool and ESET AV Software
Benefits
Health and Welfare Plan which includes Medical, Dental, Vision, Supplemental Life, Supplemental Disability, Supplemental Accident, Hospital and Critical Illness, Employee Assistance Program (EPA)
Medical and Dependent Reimbursement Programs
Exceptional 401(k) Plan with matching Employer Contribution
Paid Vacation and Holidays
Company
i.e.Smart Systems, LLC
Whether you need one data center installed or a total infrastructure build out for a multi-building campus, i.e.Smart Systems stays flexible so we can meet our customers’ needs.