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Lutheran Social Service of Minnesota · 3 days ago

Financial Counselor

Brainerd, Minnesota, United States

Full-time

Hybrid

Entry, Mid Level

$23/hr - $23/hr

2+ years exp

Lutheran Social Service of Minnesota is a dynamic social service organization serving various communities. The Financial Counselor is responsible for providing financial counseling to clients, including budget counseling, debt repayment, and community financial education presentations.

Non Profit

Responsibilities

Provide financial counseling to individuals, couples, and families seeking to reach their financial wellness goals

Provide budget counseling, debt repayment, credit report review, student loan counseling and housing counseling by in-office, telephone, or online modes of counseling

Provide community financial education presentations, financial coaching, assessments and referrals

Qualification

Consumer Credit Counselor CertificationFinancial CounselingConsumer Credit LawsFinancial Industry KnowledgeComputer SkillsEmpathyListening SkillsCritical ThinkingProblem SolvingTime ManagementInterpersonal SkillsNegotiation SkillsConflict ResolutionClear Communication

Required

Bachelor's (BS or BA) degree or significant equivalence in experience

Minimum two years related work experience in human services, financial industry, credit or collections

Must complete certification for Consumer Credit Counselor through the National Foundation for Credit Counseling within two months after being hired

Strong computer skills including ability to use internet, email, MS Office products and database applications

Knowledge of consumer credit trends and laws, National Foundation for Credit Counseling standards and state of Minnesota debt prorate and credit regulations when working with and recommending actions to clients

Knowledge of financial industry complexity including banking, mortgage, consumer lending, sub-prime services

Critical thinking and problem solving skills

Ability to deal with clients in financial crisis

Related counseling skills including empathy, listening, clear verbal and written communication with diverse populations

Time management skills

Strong interpersonal skills with clients, community and professional contacts

Negotiation and conflict resolution skills when working with clients and creditors on debt repayment and budgeting issues

Company

Lutheran Social Service of Minnesota

Lutheran Social Service of Minnesota is one of the largest statewide nonprofit social service organizations in Minnesota with more than 2,500 team members serving in all 87 counties and beyond.

Founded in 1865

Paul, Santarem, PRT

1001-5000 employees