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Cushman & Wakefield · 1 day ago

Sr. Account Director

Creve Coeur, MO

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$149K/yr - $175K/yr

10+ years exp

Cushman & Wakefield is a global leader in real estate services, and they are seeking a Sr. Account Director to join their Portfolio Advisory Group. This role involves collaborating with clients to support their strategic real estate vision while overseeing financial performance and service delivery across client accounts.

CommercialCommercial Real EstateConsultingLeasingLegalProperty Management

Responsibilities

Manage the financial and contract performance outcome of one or more account teams

Maintain a thorough understanding of the client’s business goals and strategies to align real estate services to contribute to these objectives

Establish and implement the overall vision, strategy and performance metrics to the applicable service lines

Develop and maintain strong client relationships

Implement and manage account governance process

Provide disciplined contract management to meet superior delivery of all contract deliverables

Contribute to GOS Management team to develop service delivery strategies, structure service delivery model, alternative pricing, identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations

Have a thorough understanding of the C&W platform and identify existing and new opportunities for enhancing service solutions and capabilities

Oversee risk mitigation and dispute resolution for client and C&W

Lead and actively manage account talent in partnership with HR, including promotion of diversity & inclusion, talent reviews, performance reviews, succession planning etc

Attract and maintain top talent and provide on-going mentoring to team for superior performance

Drive collaboration and performance of all partners including Finance, HR, Sourcing, Legal, GCI etc

Responsible for revenue generation, account P&L management, profitability and overall financial performance

Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion

Ensure quantitative and qualitative analytics and evidenced-based decision making

Oversee transaction service delivery

Coordinate and manage transaction teams

Oversee/manage field broker selection process

Determine clients' needs and communicate project parameters

Oversee negotiations and management of transactions

Collaborate with portfolio administration team to help ensure data accuracy

Coordinate legal review of all client leased/owned documents

Ensure accuracy of financial data and reporting

Resolve landlord/tenant disputes

Coordinate client site visits/market tours

Ensure all state real estate standards are met

Oversee budgeting and revenue tracking of all transactions

Manage client rebate account

Qualification

Client Relationship ManagementFinancial ManagementContract ManagementStrategic PlanningFinancial AnalysisLeadershipMS Office SuiteBusiness AcumenPresentation SkillsCommunication Skills

Required

Minimum of 10 years at Senior Management level or other similar capacity

Experience in directly leading and managing multi-discipline teams

Client, P&L and contract management experience

Experience with high-level, complex transaction management including experience in contract management/compliance

Possess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)

Skilled in financial analysis and knowledge of financial concepts

Ability to comprehend, analyze and interpret complex business documents

Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc