Modis · 4 hours ago
Application Production Support
Plano, TX
Contract
Hybrid
Senior Level
$69/hr - $74/hr
5+ years expModis is seeking an Application Support Specialist for a contract position with a Fortune 500 banking client. The role involves monitoring and supporting production jobs, troubleshooting issues, coordinating production changes, and ensuring system stability.
ConsultingInformation TechnologyInternet
Responsibilities
Monitoring and support of production AutoSys jobs / schedules, troubleshooting, and resolution of production issues
Coordination of production changes across multiple teams including infrastructure and information security, as well as our development and business partners
Ability to keep schedule, make tight deadlines, work timely and independently. The expectation is that this person will oversee day-to-day operations keeping the systems stable and healthy
Perform hands-on triage and troubleshooting of issues, issue reporting, and incident management. Resolve incidents based on customer defined SLAs
Support production release activities
Ability to prioritize and engage management in situations when prioritization is a challenge
Perform business continuity and disaster recovery activities
Create and troubleshoot AutoSys scripts/jobs
Work closely with developers and support various configuration and log management
Document application support processes and procedures
Qualification
Required
5+ years of IT experience in production support
Knowledge of Autosys, Oracle/SQL, Unix/Linux, Scripting, Splunk, Ansible Deployment
Ability to analyze and identify root cause of issues and manage problem resolution
Excellent verbal and written communication skills
Abilities to work effectively with various stakeholders and speak up on issues
Automation skills to reduce manual activities
Proven team player who can work comfortably in a multicultural environment
Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure
Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator
Detail oriented and organized
Must be pro-active, enthusiastic, flexible, results driven with attention to detail
Strong problem solving and critical thinking skills
Motivation to achieve results and the ability to quickly integrate into teams
Ability to work in an ambiguous environment and draw and defend results and conclusions
Ability to work in a dynamic and team oriented environment
Ability to balance a significant workload, prioritize and multitask
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
A 401K plan
Paid Sick Leave
Holiday pay
Company
Modis
Modis is an Information Technology and Services company.
10001+ employees
H1B Sponsorship
Modis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (5)
Funding
Current Stage
Late StageLeadership Team
Steven Rudd
CFO Modis N. America
Recent News
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