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Crunchyroll · 21 hours ago

Senior Instructional Designer, Engineering

San Francisco, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$110K/yr - $138K/yr

8+ years exp

Crunchyroll is a company that delivers the art and culture of anime to a passionate community of over 100 million fans. The Senior Instructional Designer, Engineering will lead the strategy and creation of engineering onboarding and learning programs, while also managing the Engineering intranet governance.

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Responsibilities

You will lead engineering onboarding programs and engineering learning experiences

You will lead needs analysis, curriculum, delivery, and iterative improvement for engineering new-hire ramp and role-specific pathways. You will design assessments that measure behavior change

Run intranet information architecture: Curate the Engineering hub for findability and freshness; define taxonomy, tagging, and governance; maintain single sources of truth

Use Crunchyroll's toolset: Operate across Crunchyroll's collaboration, analytics, authoring, and content platforms; document scalable workflows and improve them

Stand up engineering content operations: Establish templates, versioning, style guides, and DA/DRI review loops across bootcamp materials, SOPs, strategies, and knowledge base content

Qualification

Instructional designLearning design expertiseData storytellingTechnical fluencyProgram managementExceptional writingTool adaptabilityStakeholder managementPortfolio required

Required

8–10+ years in instructional design, enablement, or knowledge roles supporting technical audiences, with a senior-level portfolio

Experience crafting succinct narratives and decks for senior technical leaders; expert in shaping message, structure, and visuals for decisions

Data storytelling: Comfort with metrics and qualitative signals; ability to contextualize data, derive insights, and recommend actions and tradeoffs

Learning design expertise: Strong grasp of ADDIE/SAM or similar frameworks; experience designing blended learning with measurable outcomes

Exceptional writing and editing: Clear, concise writing for technical audiences; strong editorial judgment and consistency

Program and stakeholder management: Ability to plan roadmaps/backlogs, facilitate reviews, and align cross-functional SMEs and senior partners

Technical fluency: Familiarity with how engineering orgs operate (SDLC, Agile/DevOps concepts) and the ability to translate 'how work gets done' into content

Tool adaptability: Fast learner across Crunchyroll's tools; able to connect systems and automate where practical to streamline content operations

Portfolio required: Only applications with portfolios will be considered