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Energy CX · 1 day ago

Account Manager

Chicago, IL

Full-time

Hybrid

Entry, Mid Level

$80K/yr - $120K/yr

2+ years exp

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. They are looking for an Account Manager who will be responsible for renewing existing customer accounts and enhancing customer relationships in a dynamic environment.

EnergyEnvironmental ConsultingRenewable Energy

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Renew customer accounts (Increase net revenue, minimize churn)

Provide customer deliverables to enhance informed decision making (Minimize turnaround times)

Entertain clients through in-person events (Dinners, sporting events, etc.)

Constant communication with customers

Fulfill all client deliverables

Being an energy expert to help advise clients accordingly

Renew accounts

Qualification

Customer success experienceCommunication skillsCustomer-centric mindsetRelationship buildingAdaptability

Required

2+ years of professional customer success experience (salary depends on experience)

Proven track record of success in their previous role

Customer-centric mindset: prioritize customers, be proactive

Communication skills: build relationships, listen actively, show empathy

Eager to learn about a complex industry and new customer base (prior experience in the industry is a plus)

Self-motivated, open to feedback and exceeds expectations

Highly resourceful and ability to multitask

Adaptable and open to change

Benefits

PTO

Health - We cover 50% of your monthly premium cost

Dental - We cover 50% of your monthly premium cost

Vision - We cover 50% of your monthly premium cost

Basic Term Life & AD&D insurance policy- We cover 100%

401(K)

Employer match 20% of total contribution on up to 5% of salary

Work from home on Fridays

20 work from home days per year (in addition to WFH Fridays)

Wednesday catered lunches

Gym membership at on-site gym facilities

Frequent company events

Company

Energy CX

Energy CX is an energy brokerage company that offers energy procurement, sustainability solutions and utility services.

Founded in 2005

Chicago, Illinois, USA

51-200 employees

https://www.energycx.com/

H1B Sponsorship

Energy CX has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)