Apple · 4 hours ago
AppleCare Digital Lead Product Designer
Texas, United States
Full-time
Onsite
Lead/Staff
8+ years expApple is a leading technology company known for revolutionizing industries through innovation. They are seeking a Lead Product Designer to craft exceptional digital experiences for AppleCare, focusing on user-centered design and collaboration across teams.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Involved in several areas of user experience design including: business & user needs analysis, user interviews, journey mapping, low fidelity prototyping (wire-framing), high fidelity mock-ups, usability testing, and following deployment, monitoring and measuring adoption success
Mixture of concepting, prototyping, presenting, and debating ideas and solutions within a broadly skilled project team and the UX design team
Qualification
Required
Bachelors degree in Human Factors, Human-Computer Interaction, Information Science, Computer Science or related field with 8+ years of applicable experience or a Master's degree in related field with 6+ years of experience
Portfolio demonstrating design thinking, hands-on expertise, and problem-solving skills in a lead designer capacity
Demonstrated ability in leading and designing end-to-end workflows, applications and interactive experiences for data-rich, AI augmented Enterprise solutions
Ability to manage ambiguity while progressing forward in proposing new solutions
Use UX research activities (contextual inquiry, interviews, testing, etc.) to aid a data driven approach in simplifying complex, information-rich and highly interactive workflows
Experience designing workflows for skilled, professional users often performing concurrent, complex tasks, and creating user interfaces that can be successfully used with minimum user confusion or error
Strong visual design skills with expertise in typography, color theory, layout, and visual hierarchy
Strong understanding of HTML, JavaScript & CSS capabilities
Strong understanding of macOS and iOS human interface capabilities and design systems
Experience incorporating accessibility best practices, localization, scalability, and ease of maintenance in all solutions
Engage business and technical team stakeholders for feedback and validation
Preferred
Bachelors degree in a related field with 12+ years of applicable experience or a Master's degree in related field with 8+ years of experience
Demonstrated ability to define new approaches to complex design problems and convey solutions in the form of presentations, click-through prototypes and design specifications
Careful attention to detail and a thorough understanding of human centered design principles
Assist with validating and measuring user experience success via usability testing and post release evaluations
Experience in the advocacy and creation of accessible applications and systems
Excellent collaboration, communication, leadership and presentation skills
Experience working with Sketch, Adobe Creative Suite or similar tools
Experience defining solutions for productivity and/or media focused tools and applications
Experience in creation of UI visual assets (e.g. Iconography)
Experience employing different user research methods and creation of interview study guides
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase