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People Powered · 3 days ago

Community Manager

United States

Full-time

Remote

Mid Level

$82K/yr - $90K/yr

3+ years exp

People Powered is dedicated to expanding people's power in government decisions globally. The Community Manager will engage with a diverse network of members to enhance participatory democracy through community building, strategy coordination, and effective communication.

Non-profit Organization Management

Responsibilities

Develop and deliver member workshops, events, and activities (mostly virtual) that strengthen our community's knowledge, skills, and relationships; co-create resources and programs; make collective decisions; and raise funding and support for shared priorities

Provide ongoing support to members in a way that meets their needs and priorities, in collaboration with other staff and partners

Gather member feedback and use insights to continuously improve community experience and impact

Maintain and improve member records and documentation

Coordinate the cultivation and community growth strategy with the Membership Committee and other key staff. Collaborate with staff to align member activities with People Powered's programmatic work

Recruit and attract new members, to grow and diversify the membership across regions and sectors

Manage and improve member application and onboarding processes, so that new members are welcomed, informed, and engaged

Plan and manage collective governance and decision-making systems, building on existing processes to engage members in making key organizational decisions

Coordinate member communication channels, including WhatsApp and email

Create content for our blog, newsletter, website, social media and other digital channels, to promote member activities and resources

Participate in organization-wide meetings, retreats, and other activities. Contribute and review content, provide feedback on plans and proposals, and have fun with our team!

Qualification

Membership community managementCommunity organizingStrategic relationship buildingParticipatory democracy knowledgeContent developmentProject managementLanguage proficiencyCommunication skillsTeamwork skillsGrowth-oriented mindset

Required

At least 3 years experience in managing membership communities, networks or alliances at the international level

Proven ability to engage and grow a network of organizations and individuals

Strong community organizing and relationship building skills

Proven ability to build and maintain strategic relationships with people and organizations from diverse global regions and work in their service, being mindful about cultural differences and power-dynamics

Passion for and an intermediate understanding of participatory democracy, community empowerment, and equity. Alignment with the People Powered mission and values

Excellent writing and communication skills in English, including the ability to communicate complex information in clear, compelling, and accessible ways that translate well across languages and contexts

Excellent teamwork skills, and the ability and desire to collaborate with people from diverse cultures

Strong project management and organizational skills, ability to work independently and juggle multiple projects and deliverables, including familiarity with project and task management systems (for example, Asana, Airtable) and Google Workspace products (or similar)

A flexible and growth-oriented mindset