Lead Technician jobs in United States
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Merlin Entertainments · 14 hours ago

Lead Technician

Merlin Entertainments is seeking a Lead Technician for their Legoland Discovery Center Atlanta. The role involves overseeing facility maintenance, leading the Technician Team, and ensuring the safety and efficiency of rides and attractions to enhance guest experience.

Digital EntertainmentLeisureMedia and EntertainmentTourism

Responsibilities

Oversee all facility & building maintenance, keeping everything running safely and smoothly
Lead, schedule, and develop the Technician Team, forecasting staffing needs and managing coverage
Manage vendors & trades (HVAC, electrical, plumbing, housekeeping, Triotec/Simex, and more)
Own preventative maintenance & asset management using Facilitree software
Maintain, repair, and troubleshoot rides, attractions, and facility systems to minimize downtime and maximize guest experience
Handle hands-on repairs & operations, including lighting, painting, equipment maintenance, custodial oversight, and exhibit setup
Ensure safety, compliance, inspections, and documentation, meeting all statutory and Merlin standards
Create a 'guest-obsessed' culture, motivating and empowering the team through training, recognition, and continuous improvement

Qualification

Hands-on maintenanceTechnical leadershipPreventative maintenanceProblem-solvingGuest-focused

Required

High School diploma/GED required
1+ year supervising in a technical or themed environment (automation, electrical, hydraulics, pneumatics, networks, animation)
Experience maintaining rides, facilities, and a wide range of equipment
Excels at multitasking, problem-solving, and delivering top-tier service in fast-paced environments
Confident, approachable, guest-focused, and able to inspire teams with enthusiasm and drive

Preferred

Technical degree preferred
Bachelor's a plus

Benefits

Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Company

Merlin Entertainments

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Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity

Leadership Team

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Fiona Eastwood
Chief Executive Officer
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Graeme Johnson
Global VP, People & Culture
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Company data provided by crunchbase