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American Art Clay Company · 9 hours ago

In-Process Quality Supervisor

Plainfield, IN

Full-time

Onsite

Senior Level

5+ years exp

American Art Clay Company (AMACO) is a family-owned manufacturer of ceramic supplies with a commitment to quality and safety. The In-Process Quality Supervisor is responsible for overseeing quality control and assurance processes, ensuring inspections and testing are consistently applied to meet production and customer requirements.

Art

Hiring Manager

Jamie Burchfield, MBA

Responsibilities

Manage and develop the performance of in-process quality staff in the lab and mechanical departments

Set department objectives, oversee scheduling, and conduct employee performance reviews

Hands-on supervisor who enjoys training, developing, and mentoring reports on the fundamentals of quality and ceramics

Quality Lab & Process Stabilization: Establish and maintain a fully functional quality lab, develop/validate test methods, calibrate equipment, and train staff. Define baseline process parameters, standardize data collection, and implement training to ensure process stability across shifts

Inspections & Specifications: Ensure Critical-to-Quality (CTQ) specifications are applied using proper test methods and equipment during in-process inspections

Discrepancy Resolution: Take ownership of in-process issues identified by Supplier Quality, lead investigations and corrective actions, and partner with production for sustainable fixes

Quality System Implementation: Drive rollout of Amaco and Brent Quality System, create and implement standardized test protocols (TWI), create training matrices, ensure consistency and adherence to test procedures while making data-driven recommendations

Continuous Improvement & Audits: Perform audits, lead Kaizen/A3 activities, and report findings during Gemba walks and virtual reviews

Team & Operational Leadership: Resolve employee issues, oversee scrap/inventory accuracy, conduct safety audits, and facilitate cross-department communication on production and quality goals

Qualification

Quality ControlISO 9001Lean Six SigmaCeramic ChemistryMinitabERP/QMS KnowledgeProblem-Solving ToolsLeadership SkillsCommunication Skills

Required

Bachelor's in Ceramics, Engineering, Material Science, Industrial Technology, or equivalent (Associate's degree plus significant experience considered)

5–7+ years of supervisory experience in quality roles, preferably in a lab

Experience in creating and developing a Quality System

Significant experience in creating, developing, and documenting quality standards

Experience in converting attribute standards into numeric standards

Knowledge of ceramic chemistry, materials testing, and mechanical processes

Experience setting up and stabilizing a quality lab

Familiarity with Lean and Six Sigma (Green Belt preferred), SPC, and Minitab

ERP/QMS knowledge (NAV, Business Central or SAP)