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Concord Group Insurance · 15 hours ago

Auto/Physical Damage Claims Representative

Auburn, ME

Full-time

Onsite

Entry Level

$65K/yr - $78K/yr

1+ years exp

Concord Group Insurance is a leading insurance provider in New England, dedicated to creating financial security for individuals and businesses. They are seeking an Auto/Physical Damage Claims Representative to investigate, evaluate, and settle insurance claims while providing excellent service to agents and insureds.

FinanceFinancial Services

Work & Life Balance

Responsibilities

Investigate, evaluate, and settle entry-level insurance claims

Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products

Learn and comply with claim handling procedures

Develop skills in claim negotiations and settlements

Effectively service needs of agents, insureds, and others

Meet with people involved with claims, sometimes outside of our office environment

Use technology-based information for reference, enter information into computer systems and develop specialized skills, including but not limited to property estimating, auto estimating, and use of computer-based programs as tools

Obtain and maintain appropriate adjuster’s license(s) as required

Qualification

Insurance claims experienceBachelor’s degreeAdjuster’s licenseReport writingMathematical problem solvingData organizationMulti-taskingCustomer serviceConfidentialityDecision making

Required

Bachelor's degree or direct equivalent experience with property/casualty claims handling

A minimum of one year of insurance claims experience is required. This requirement may be waived or changed, at Company discretion, based on prior education and/or experience

Ability to write reports and compose correspondence

Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)

Ability to effectively deal with a diverse group of individuals

Ability to maintain confidentially and data security

Ability to organize data, multi-task and make decisions independently