Allstate · 4 hours ago
Claims FNOL Associate II
United States
Full-time
Remote
New Grad, Entry Level
$18/hr - $18/hrNational General is a part of The Allstate Corporation, which offers a variety of insurance products. The First Notice of Loss (FNOL) Associate serves as the initial point of contact for customers reporting claims, responsible for capturing loss details and guiding callers through the claims process.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Contacts or receives contact from customer or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
Follows established guidelines specific to each claim report or inquiry
Takes first notice of loss claims, explains the basic claim process, and provides information of a general nature to customers
Receives, screens, and routes incoming telephone calls and other electronic correspondence
Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
Retrieves, prints, and faxes, or mails supporting documentation to vendors or others as directed
Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Qualification
Required
Detail-oriented
Enjoy helping others
Thrive in a fast-paced environment
Ability to accurately capture loss details
Ability to provide general information about the claims process
Ability to direct callers to the appropriate next steps
Ability to handle claim files
Ability to perform clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Ability to follow established guidelines specific to each claim report or inquiry
Ability to receive, screen, and route incoming telephone calls and other electronic correspondence
Ability to retrieve, print, fax, or mail supporting documentation to vendors or others as directed
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Founded in 1931
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
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