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PSYONIC · 3 days ago

Head of Sales & Support

San Diego, CA

Full-time

Onsite

Director/Executive

$150K/yr - $275K/yr

12+ years exp

PSYONIC is seeking a visionary Head of Sales & Support to lead revenue expansion in the bionic technology market. This role involves driving revenue generation, building a global sales organization, and establishing strategic partnerships in the industrial and robotics sectors.

Assistive TechnologyHealth CareRoboticsWearables

Hiring Manager

Aadeel Akhtar, PhD

Responsibilities

Develop and execute comprehensive revenue growth strategies and all revenue targets across hardware, software, and direct and indirect sales channels

Create competitive positioning strategies that differentiate PSYONIC's unique value proposition as the only bionic hand manufacturer that serves both robotics and human markets

Lead enterprise sales efforts with manufacturing, transportation and logistics, industrial automation, and robotics companies, and research institutions

Navigate complex, multi-stakeholder sales cycles involving robotics engineers, R&D teams, procurement, and executive leadership

Grow strategic accounts including current end user partners (NASA, Meta, Mercedes-Benz, Toyota, Google, etc.) and system integration partners and identify new high-value opportunities

Develop robotics-specific value propositions, ROI models, and technical sales materials

Create partnerships with robotics system integrators and distributors for the industrial and humanoid robotics market

Establish co-selling arrangements with complementary technology providers

Build relationships with research institutions and universities developing next-generation robotics

Build pipeline for large-volume orders as industrial and humanoid robotics market scales

Build, manage, and scale a high-performing sales organization including, enterprise account executives, and inside sales teams

Recruit and develop top sales talent

Implement best-in-class sales processes, playbooks, CRM systems, and forecasting methodologies

Align sales, marketing, product, and customer success functions around unified revenue objectives

Establish performance metrics and drive continuous improvement across the revenue organization

Build and manage a network of prosthetic clinics and distributors as channel partners for prosthetic sales

Develop relationships with military and Veterans Affairs healthcare systems for veteran amputees

Lead launch strategies for new products, features, and market expansions

Represent PSYONIC at medical conferences (e.g. AOPA, AAOP, Amputee Coalition), robotics trade shows (e.g. ICRA, IROS, Humanoids Summit), and customer events

Qualification

Revenue leadershipSales organization buildingRobotics expertiseChannel developmentStrategic partnershipsExecutive presenceTeam coachingEntrepreneurial mindsetMission alignment

Required

12+ years of progressive experience in revenue leadership roles with demonstrated success scaling companies from early stage to significant growth

Experience selling in at least one of the following industries: industrials, manufacturing, transportation and logistics, or robotics / automation technology

Proven track record of building revenue organizations that consistently exceed targets during high-growth phases

Success managing complex, multi-month sales cycles with diverse stakeholder groups

History of building partnerships and channel networks to accelerate market penetration

Strong executive presence with ability to engage executives, integrators, and engineering/robotics leadership

Proven ability to build, coach, and develop high-performing sales teams in fast-paced environments

Experience implementing revenue operations infrastructure including CRM, sales enablement, and analytics tools

Strategic thinker who can balance near-term execution with long-term market development

Entrepreneurial mindset with comfort operating in ambiguity and rapidly evolving markets

Passion for PSYONIC's mission of making advanced prosthetics accessible for both humans and robots

Genuine enthusiasm for breakthrough technology and its potential to transform lives

Comfort representing the company and engaging directly with prosthetic users and their stories

Commitment to ethical sales practices and patient-centered approach in healthcare markets

Preferred

Understanding of the robotics and automation industry, particularly industrial robot arms, autonomous mobile robots (AMRs), humanoid robots, manipulation, and dexterous systems

Familiarity with robotics research institutions, emerging robotics companies, and industrial automation markets

Knowledge of Industry 4.0, manufacturing automation, and AI/ML applications in robotics

Experience selling to engineering teams, R&D departments, and technical decision-makers

Understanding of the development timeline and procurement cycles for robotics companies