Fiserv · 2 hours ago
Manager Client Implementations I
Lincoln, Nebraska
Full-time
Onsite
Entry, Mid Level
2+ years expFiserv is a global leader in Fintech and payments, facilitating secure transactions daily. The Manager Client Implementations will lead a team of Implementation Analysts to ensure successful implementation of digital products and services, focusing on technical project management and customer relationship management.
Financial ServicesFinTechInformation ServicesInformation Technology
Responsibilities
Manage department resources, including defining needs and hiring quality team members
Direct the performance management of all direct reports
Enforce established processes and create new processes where appropriate
Ensure and manage the professional development of team members
Manage technical escalations effectively
Conduct research on emerging products, services, and standards to support enhancement and development efforts
Act as a focal point in tracking problems and establishing trends for system availability
Participate in project planning, determining project needs in advance, and establishing timelines to complete projects on time
Qualification
Required
2+ years of managerial experience
2+ years of experience in technical or project management
Bachelor's degree in IT or Business Administration and/or equivalent military experience
Ability to gather, analyze, and interpret data accurately, and make recommendations for resolution
Experience troubleshooting and managing technical escalations
Strong customer focus with a sense of urgency and flexibility to changing circumstances
Strong interpersonal and negotiation skills with a high level of teamwork capabilities
Preferred
Background and understanding of Digital Banking services, preferably with experience in Fiserv Digital Banking
Ability to drive customer issues to resolution by managing internal resources and detailed communications
Experience in managing a technical crisis effectively
Ability to successfully manage and coach a small to medium-sized team of diversely skilled storage and data protection engineers
Ability to coach and mentor indirect staff
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
H1B Sponsorship
Fiserv has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-12
Company data provided by crunchbase