Director of Operations - Tempe jobs in United States
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Option Care Health · 1 week ago

Director of Operations - Tempe

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. The Director of Operations is responsible for delivering safe, efficient, and effective patient care through all operational aspects in an Option Care branch while ensuring compliance with regulations and driving financial performance.

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Responsibilities

Oversees operational performance of the branch including efficient, effective and high quality delivery of services and patient care
Ensures patient safety and satisfaction through direct management of pharmacy dispensing operations and nursing. Ensures error proofing for pick, pack and ship operations
Partners with Regional Director, Sales to drive market development and execute market based sales strategy
Drives financial performance of the local office through supply chain/inventory optimization, managing controllable expenses, reducing bad debt (claims on hold) and accurate patient registration and onboarding
Ensures compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations
Builds a cohesive, service-oriented team through recruitment, training and development, engagement and retention of qualified team members. Maintains a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care
Overall revenue accountability in a single location of up to $40 million annually
Consistently models behaviors that build our culture around the Option Care Core Values of Compassionate Care, Engaged Teams and Quality Results
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care data
For accreditation, responsible for coordinating performance improvement (PI) activities including development and implementation, assisting in identification of goals and related client/patient outcomes, and coordinating, participating in and reporting of PI activities and outcomes

Qualification

P&L managementOperations leadershipHealthcare complianceCustomer serviceTeam developmentOffice SuiteSales strategyPerformance improvementProblem solving

Required

Bachelor's Degree and 5 years of experience in a position leading an operation
At least 3 years of experience managing a P&L including budget development
At least 5 years of experience directly managing people including hiring, developing, motivating, and directing people as they work; experience in leading team efforts within highly matrixed organizations
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Experience evaluating information to determine compliance with standards, laws, and regulations
Basic level skill in Office Suite (Word, Excel, PowerPoint)
Willing to travel at least 20% of the time for business purposes (within state and out of state)

Preferred

Master's Degree in Healthcare of Business Administration
Experience leading sales and/or operations in Home Health Care or Infusion
RN or RPh licensure

Benefits

Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
MyFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs

Company

Option Care Health

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Option Care Health is a provider of comprehensive, cost-effective pharmaceutical and home care solutions.

Funding

Current Stage
Public Company
Total Funding
$849.27M
2023-03-01Post Ipo Secondary· $399.75M
2021-02-08Post Ipo Secondary· $277.5M
2020-02-03IPO

Leadership Team

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John Rademacher
President and Chief Executive Officer
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Company data provided by crunchbase