Parkhill ยท 2 months ago
Information Technology Helpdesk Technician
Fort Worth, TX
Full-time
Hybrid
New Grad, Entry LevelParkhill is one of the largest architectural and engineering firms in the Southwest, and they are seeking an Information Technology Helpdesk Technician to provide fast and efficient IT support. The role involves resolving Help Desk tickets, answering calls, and maintaining IT systems to support the organization's operations.
ArchitectureConsultingProject Management
Responsibilities
Complete Help Desk tickets in a timely manner
Answer and field Help Desk calls
Adhere and enforce Parkhill IT Policy
Desktop/laptop deployments
Enter new solutions in Help Desk ticketing system
Printer maintenance
Asset checkout and maintenance
Train computer users
Qualification
Required
Bachelor's degree in related discipline from four-year college or university
Past experience and/or training with Information Technology
Preferred
Technical certifications in related discipline preferred but not required
Benefits
Hybrid/flexible work schedules
Flexible work environment
Generous PTO
Paid holidays
Specialized training
Continuing education
Professional licensing
Intern development programs
University of Parkhill
Multiple health plan options
FSA for dependent care
HSA contributions
Employer 401k contribution
Ermployer-paid basic life
Short/long term disability coverage
Performance bonuses
Mental health care
Culture committees
Wellness program
Charitable giving match
Company
Parkhill
We are a full-service design firm of extraordinary planners, designers, architects, and engineers.
Founded in 1945
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Fanchon Henneberger
Learning | Development Manager & Firm Associate - Business Partner, Leadership Development, Programs
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