City of Gainesville · 11 hours ago
Infrastructure Designer and Administrator Architect for IT
City of Gainesville is seeking a senior level Infrastructure Designer and Administrator Architect for IT to support a highly automated, multi-site enterprise computing environment. The role involves advanced technical work in system architecture, planning, and design within an ITIL framework, focusing on collaboration and continuous improvement in IT infrastructure services.
Government Administration
Responsibilities
Designs, implements, administers, and monitors the efficient use of the data center floor space, rack space, power consumption, heat output, HVAC controls, environmental alarms, security access, cable management, disaster prevention and safety features with established practices for an auditable enterprise-level IT environment; conducting or participating in the annual data center disaster prevention, security, safety, and disaster response training
Designs, implements, configures, administers, monitors, and troubleshoots the efficient and secure use of the in-house LAN, WAN, Wireless LAN, VoIP, and Video Conferencing IP networks using servers, routers, switches, VLANs, and other hardware to ensure stable operations, system connectivity, remote (VPN, DMZ, Certificate, PKI) access, security breach protection in conformance with established practices for an auditable enterprise-level IT environment for such activities as change management, preventative maintenance, and access control, and NERC-CIP Critical Cyber Assets requirements
Designs, implements, configures, administers, monitors, and troubleshoots a complex enterprise-level hybrid cloud and on premise physical and virtual server environment consisting of hardware, operating systems, back-office/middleware applications in multiple tiers from sandbox to production in conformance with established practices for an auditable enterprise-level IT environment for such activities as change management, preventative maintenance, and access control
Designs, implements, configures, administers, monitors, and troubleshoots a complex enterprise-level storage environment consisting of local and centralized (SAN) storage technology, data replication, data archiving, and backup/recovery systems in conformance with established practices for an auditable enterprise-level IT environment for such activities as storage allocation, data protection, change management, preventative maintenance, and access control
Designs, implements, configures, administers, monitors, and troubleshoots a complex enterprise-level database environment at the physical and logical level, and to a lesser degree the application level, particularly using Relational Database Management Systems (RDBMS), in conformance with established practices for an auditable enterprise-level IT environment for such activities as storage allocation, data protection, change management, preventative maintenance, and access control
Designs, implements, configures, administers, monitors, and troubleshoots a complex enterprise-level mission-critical application server, storage and network environment in multiple tiers from sandbox to production in conformance with established practices for an auditable enterprise-level IT environment for such activities as change management, preventative maintenance, and access control
Designs, implements, configures, administers, monitors, and troubleshoots a complex enterprise-level physical and virtual client environment consisting of hardware, operating systems, front-office applications in conformance with established practices for an auditable enterprise-level IT environment for such activities as change management, preventative maintenance, and access control
Designs and implements redundant systems, policies, and procedures for disaster recovery to ensure effective protection and integrity of system and data assets, including operating systems, databases, network connections and protocols, servers, and software applications. Develop and modify plans based on results of tests or incidents
Develops and periodically conducts simulations to test system disruptions and disaster recovery plans and procedures, disaster avoidance and impact reduction strategies for the security and restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human or cyber interference
Manages and coordinates all aspects of actual recovery plan efforts, including initial emergency response, recovery procedures, and business resumption processes
Conducts risk assessments and business impact analyses to identify vulnerable areas within the organization’s critical functions
Develops, implements, maintains, and oversees enforcement of policies, procedures, technologies, and associated plans for infrastructure security
Assesses need for any security reconfigurations (minor or significant) and execute them if required. Keep current with emerging security alerts and issues
Administers and maintains end user accounts, permissions, and access rights
Creates, maintains, removes and audits system and end user accounts, permissions, and access rights
Designs, performs, and oversees penetration testing of all systems in order to identify system vulnerabilities
Recommends, schedules, and applies fixes, security patches, disaster recovery procedures, and any other measures required in the event of a security breach
Plans, designs, implements, and maintains all security systems and their corresponding or associated software, including firewalls, VPN, intrusion detection systems, cryptography systems, biometrics, anti-virus software, and all client and server security activities
Develops and communicates IT security policies and procedures, including those for end users, network procedures, and legal/regulatory compliance
Recommends and assists with deployment of additional security products and tools, or enhancements to existing tools, to detect violations of infrastructure security measures
Participates in various IT work activities such as feasibility studies, capacity planning, performance analysis and fine-tuning, new technology evaluation, new systems and applications technical requirements specifications and review, and act as a project lead on technical IT infrastructure projects
Provides business hour technical support for escalated client-side and server-side hardware, software, security and network issues in a timely and customer-friendly manner
Provides after hours, on call technical support for all server-side hardware, software, security, and relevant network issues in a timely manner - usually on a rotating schedule
Provides after hours and weekend work for changes that must occur outside of business hours
Supports other IT teams throughout project, system, and application lifecycles
Acts as project lead in the design and review of new server systems, applications, and hardware; conduct capacity planning as needed
Works within an ITIL framework for service delivery and continuous improvement
Writes and maintains technical documentation
Attends work on a continuous and regular basis
Qualification
Required
Bachelor degree from an accredited college or university with major course work in computer science, operating systems, computer architecture, data structures, programming, database management, networking and security, or an equivalent program acceptable to management
Six (6) years information technology experience including three (3) years as a systems programmer, network administrator, or equivalent
A valid State of Florida Driver License is required at all times while employed in this classification
Information Technology Infrastructure Library (ITIL) Foundation certification is required within six months of assignment date
Ability, experience, and willingness to provide leadership and guidance to less experienced co-workers as well as provide effective training to new employees and end users
Ability, experience and willingness to communicate effectively, both orally and in writing, with customers, coworkers, supervisors and managers
Ability and willingness to write technical documentation
Ability and willingness to self-learn
Ability, experience and willingness to effectively plan and organize work to ensure the highest quality performance of self and others
Ability and experience to lead, coordinate and participate in key process improvements as they relate to the organizational computing environment
Ability, experience and willingness to work without direct supervision and to creatively and effectively solve system, hardware and interpersonal issues
Ability, experience and willingness to work effectively with coworkers and the general public
Ability and experience to maintain a high level of integrity when dealing with customers and systems to instill trust and to maintain security
Ability, experience and willingness to make sound decisions to effectively solve problems of systems and hardware, as well as to maintain effective interpersonal relations that ensures a team atmosphere
Ability, experience and willingness to stay current on all software and hardware systems to ensure ability to maintain system integrity and security, as well as the ability to resolve issues
Ability, experience and willingness to observe all safe work practices to ensure the safety of systems, hardware, self and others
Considerable knowledge of principles, practices, and methodologies of networks, client and server computer hardware, operating system functions, system management and administration, database design techniques, security, storage management, data center management, network design, disaster/recovery techniques, middleware and application configuration, problem solving and programming
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Knowledge of principles and processes for providing customer service which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local security operations for the protection of people, data, and property
Knowledge of administrative and clerical procedures and systems such as managing files and records, designing forms, and other office procedures and terminology
Working knowledge of arithmetic, algebra, geometry, statistics, and their applications
Working knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Working knowledge of economic and accounting principles and the analysis and reporting of business data
Preferred
Expertise in designing, administering, operating and supporting a hybrid cloud infrastructure in an ITIL framework with emphasis on Windows OS, VMWare vSphere, SAN storage, Microsoft 365 Tenant, Azure Tenant, Active Directory, and IP networking
Expertise in DevOps based on Windows IIS and Linux Apache Tomcat
A programming background and ideally are current with C style languages (like C, C#, Java), Web development languages (like JavaScript, jQuery, HTML/CSS, PHP) and scripting languages (like Powershell, Perl)
MCSA, MCSE, MCSE+I, MCSA Cloud, MCSE Cloud, MCSE Data certifications
Benefits
Health insurance
Life insurance
Paid leave
11 paid a holidays a year
A pension plan
A deferred compensation plan
On-site fitness centers
Tuition reimbursement
On-site medical staff
A wellness program
Company
City of Gainesville
Gainesville is defining a new kind of city - a new American city - that aspires to become a model for other communities
H1B Sponsorship
City of Gainesville has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase