TerraCycle · 8 hours ago
Operations Coordinator
TerraCycle is an international leader in innovative sustainability solutions, creating and operating first-of-their-kind platforms in recycling and reuse. The Operations Coordinator will support daily operations by processing orders and liaising with fulfillment agencies, while also managing administrative tasks and contributing to improvement projects.
RecyclingSustainabilityWaste Management
Responsibilities
Supporting daily operations by processing UK and EU customers’ orders for a variety of products placed outside of our e-commerce stores, including multi-delivery and bulk orders
Processing orders via online uploads and sales trackers
Liaising with fulfillment agencies to coordinate deliveries, monitoring service levels and KPI performance
Supporting on Zero Waste Box, Zero Waste Bag and supply stock management for all markets
Handling administrative onboarding for new operational activities and product launches, ensuring accurate documentation and smooth internal setup
Preparing internal reports and external documents, including Freight Deal reporting and Recycling Certificates
Creating and issuing order forms to our finance team for monthly invoicing and reconciliation
Managing the Zero Waste Mailbox, assigning tasks to various members of the team
Main contact for Customer Service with a continuous improvement mindset
Supporting the Operations team when needed in improvement projects
Providing work cover during manager or colleagues' absence, including accrual management and month-end deadlines
Other duties as needed
Support on sourcing box and warehouse supplies in EU
Qualification
Required
Proficient IT skills, especially in Excel
Excellent attention to detail, meticulous and precise
Proactive, organised, ability to manage multiple tasks and prioritise effectively in a fast-paced environment
Excellent written and verbal communication skills
Enthusiastic team player with a can-do positive attitude
Strong problem solving skills
Preferred
Experience with SAP is highly desirable
Confident using spreadsheets and business systems (e.g., Google Sheets, PowerBI, Wrike)
Experience in administration, operations, sales support, or a similar role (preferred but not essential)
Benefits
Flex Fridays
2 Volunteering Days
Enhanced Parental Leave
Quarterly team engagement
Employee Assistance Programme
Employee discount platform
Income protection insurance
Hybrid working
Office exchange programme
Company
TerraCycle
TerraCycle recycles non-recyclable waste into various consumer products.
Funding
Current Stage
Growth StageTotal Funding
$6.83MKey Investors
NJEDAJH Partners
2024-09-18Series Unknown· $0.8M
2020-01-27Equity Crowdfunding· $6.03M
2010-06-01Series Unknown
Recent News
Morningstar.com
2026-01-05
Canada NewsWire
2026-01-04
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