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NEOGOV · 1 day ago

Senior Administrative Assistant; First Year and Retention Initiatives

Florence, Alabama

Full-time

Onsite

Mid, Senior Level

$27K/yr - $36K/yr

2+ years exp

NEOGOV is part of the University of North Alabama, and they are seeking a Senior Administrative Assistant for their First Year and Retention Initiatives. This role provides high-level administrative and operational support to ensure effective functioning of initiatives aimed at enhancing student success and retention from orientation through graduation.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide comprehensive administrative support to the director

Manage office operations including scheduling meetings, maintaining calendars, coordinating logistics, and handling correspondence

Serve as the primary point of contact for the office, responding to inquiries from students, families, faculty, staff, and external partners

Maintain organized electronic and physical filing systems, including program records and reports

Assist with preparation of agendas, meeting materials, presentations, and reports

Support planning and implementation of various events and initiatives

Coordinate event logistics including room reservations, catering, materials, registration tracking, and on-site support

Assist with communication to students, families, and campus partners related to programs, events, and deadlines

Assist with tracking participation, attendance, and engagement data for programs and initiatives

Utilize university software systems to input, update, and track program data related to retention and student success

Assist in compiling data for annual reports, retention dashboards, and assessments

Draft, edit, and distribute program communications including emails, newsletters, forms, and website updates

Maintain accurate records for scholarships, mentoring programs, and participant tracking (e.g., PMA scholars)

Assist with budget tracking, purchase requests, reimbursements, and financial documentation for departmental programs

Monitor supply inventory and coordinate ordering of office and program materials

Support scholarship documentation and tracking under the direction of supervisor

Assist with onboarding and scheduling of student employees and paraprofessional staff

Support training logistics and documentation for student staff and mentors

Serve as a resource for student employees regarding procedures and expectations

Assist in maintaining the schedule of and scheduling meetings for the assistant vice president for enrollment management

Assist in the creation and maintenance of detailed spreadsheets to track office budgets, expenses, and contracts

Perform all other duties as assigned

Qualification

Administrative supportEvent coordinationData trackingCRM systemsStudent information systemsProfessionalismMulti-taskingOrganizational skillsAttention to detailCommunication skills

Required

High school diploma/equivalent is required

Minimum of two years of administrative or office support experience is required

Preferred

Some college education or a bachelor's degree is preferred

Higher education work experience is preferred

Experience with scheduling, event coordination, administrative support, student success, orientation, retention, mentoring programs, CRM systems, student information systems, data tracking platforms is preferred

Experience supporting leadership or scholarship-based programs is preferred