Alkermes · 3 hours ago
Manager, Commercial Master Data Management (MDM)
Waltham, MA, United States
Full-time
Hybrid
Mid Level
$126K/yr - $147K/yr
4+ years expAlkermes is a fully-integrated, global biopharmaceutical company committed to developing medicines for complex psychiatric and neurological disorders. The Manager of Commercial Master Data Management will oversee the stewardship of commercial master data assets and collaborate with various teams to ensure data quality and governance standards are maintained.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Manage a team of data stewards (internal and/or external) to provide direction and guidance to manage the Commercial master data assets
Lead timely resolution of field-submitted Data Change Requests (DCRs) and data inquiries from field and home office users
Monitor incoming requests, research data issues / discrepancies, make decisions, implement changes in systems and processes, and communicate decisions back to impacted teams
Create and maintain department work instructions and documentation for master data management
Independently conduct regular data quality assessments, identify issues, and collaborate with relevant teams to rectify data discrepancies and anomalies
Provide guidance and recommendations to improve master data quality for customers including HCP, HCO, and affiliations
Create and maintain exception reports using SQL, MDM, or CRM report building functions to identify and correct inaccurate customer data attributes
Provide standard and ad hoc analysis and reports to generate insights and enrich master data
Participate in and lead discussions on master data in cross-functional meetings such as the Commercial Data & Operations End-to-End meetings and CRM and Sales Reporting enhancement meetings
Collaborate with commercial stakeholders, IT, and external vendors on requirement gathering, development, and testing of new data and system changes
Develop and provide training and guidance to teams across the Commercial organization on data stewardship best practices and process involving data
Engage with industry resources to learn about best practices in maintaining high quality master data
Support the evaluation and implementation of advanced technologies, including AI/ML for automated data anomaly detection, processing, and stewardship
Qualification
Required
Bachelor's degree required
4-6 years' experience supporting pharmaceutical commercial operations with 1-2 years' experience in an MDM related role required
Experience with MDM concepts such as match & merge, survivorship, and data standardization required
Understand the core principles and dimensions of data management within the life science sector
Proficient with SQL/Snowflake, Tableau, and Microsoft Office applications including Excel and PowerPoint
Preferred
Experience with Veeva CRM and Informatica MDM preferred
Experience with common pharmaceutical commercial datasets such as IQVIA OneKey, Xponent, DDD, Claims data, Formulary data, Specialty Pharmacy data preferred
Strong sense of ownership and accountability
Effective problem-solving skills and attention to details
Determination to ensure high quality of data
Good written and verbal communication skills with the ability to develop and articulate recommendations
Ability to work with individuals in different functional areas
Ability to meet deadlines and multi-task
Proven self-starter with an innovative and customer-focused mindset
Flexibility to quickly learn new system applications and business processes
Ability to work a weekly hybrid schedule in our Waltham office
Benefits
Annual performance pay bonus
Competitive benefits package
Company
Alkermes
Alkermes is a biotechnology company that develops, manufactures and commercializes medicines for the treatment of chronic diseases.
1001-5000 employees
H1B Sponsorship
Alkermes has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (20)
2023 (21)
2022 (14)
2021 (27)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$250MKey Investors
Primecap Management
2017-11-20Post Ipo Equity
2014-01-13Post Ipo Equity· $250M
2011-09-16IPO
Leadership Team
Craig Hopkinson
EVP, Research and Development, CMO
Recent News
2026-01-13
2026-01-09
Company data provided by crunchbase