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Bruker · 7 hours ago

Field Service Engineer - Chemspeed Automation

California, United States

Full-time

Hybrid

Mid Level

$80K/yr - $95K/yr

3+ years exp

Bruker is one of the world’s leading analytical instrumentation companies, and they are seeking a Field Service Engineer for their Chemspeed Automation division. The role involves installation, troubleshooting, preventive maintenance, and application support for complex scientific automation instrumentation at customer sites, serving as a technical ambassador and collaborating with various teams to ensure successful deployments.

ChemicalLife ScienceManufacturingMedical

No H1B

U.S. Citizen Only

Responsibilities

Install new or modified Chemspeed automation systems and accessories at customer facilities

Perform on ‑ site preventive maintenance, calibration, qualification, upgrades, and repairs of Chemspeed instrumentation

Diagnose technical problems through in ‑ depth troubleshooting and root ‑ cause analysis

Provide customer training, application support, and remote/on ‑ site assistance

Document all service activities and maintain accurate system configuration records

Collaborate with internal technical teams to improve designs and report field issues

Maintain readiness for travel and respond to routine or urgent service calls

Represent Bruker professionally and build long ‑ term customer relationships

Represent Bruker professionally and build long-term customer relationships by serving as a supportive and effective communication link between the customer and company to ensure service satisfaction

Actively attend and participate in life science technology and product training

Qualification

Field Service EngineeringScientific InstrumentationTroubleshooting SkillsNetworked InstrumentationWindowsSafety StandardsEnglish FluencyCustomer FocusOrganizational Skills

Required

B.S. in Physics, Electrical Engineering, Electronics, Biotech, Biology or Chemistry discipline

Minimum 3 years Field Service Engineer work experience involving scientific instrumentation, technical support, robotics and automation in a laboratory environment

Hands on working knowledge of networked instrumentation, Windows

Strong mechanical, electrical, and software troubleshooting skills

Excellent customer focus with ability to reliably respond to inquiries, communicate and interact with Scientists

English fluency with strong oral, reading, written, MS Office, computer, technical data, and networking communication and presentation skills, with ability to communicate complex technical issues in an easy to understand manner

Excellent organizational skills with ability to work independently, prioritize, multi-task, follow through, and meet deadlines within an entrepreneurial and customer-focused work environment

Ability to satisfactorily complete position compliance and training requirements

Attend and actively participate in quarterly scientific technical training programs

Ability to lift up to 50 lbs., transport equipment and tools in excess of 300 lbs

This position requires lifting heavy objects and maneuvering large bulky items

This position requires reasonable dexterity to perform manual functions in confined spaces

Proven ability to follow safety standards, practices, and codes

Ability to travel up to 80%

Valid Driver License in good standing, issued by resident state, with reliable transportation

U.S. Citizenship or U.S. Permanent Resident status required

Maintain a valid passport with flexibility for domestic and international travel

May be required to pass security clearance investigation