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Hiossen · 19 hours ago

Dental Equipment Technician (Atlanta, GA)

Atlanta, GA

Full-time

Onsite

Mid Level

$55K/yr - $70K/yr

3+ years exp

Hiossen is a leading global manufacturer of dental implants and equipment, committed to innovative technology and superior products. They are seeking a Dental Equipment Technician to provide repair and installation services to customers while maintaining inventory and complying with safety regulations.

ManufacturingMedical Device

Responsibilities

Provides responsible repair and installation services to our customers in a courteous and professional manner

Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services

Maintains and mangoes proper levels of inventory

Attends all required training, which includes but is not limited to Hiossen training and specific manufacturer technical training

Complies with all OSHA regulations as outlined in the OSHA manual and training

Maintains and utilizes personal protective equipment when needed

Communicates in a timely manner to all Team Members and dispatchers, keeping all informed of progress of assignments

Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing

Submits all job related paperwork within the required time frames. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork

Complies with all terms of the Fleet Management Policy including maintenance and accident management policies

Participants in special projects and performs other duties as required

Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis

Performing all work related tasks in a manner that is in compliance with all Company policies and procedures including World Wide Business Standards

Adhering to company policies, procedures, and directives regarding standards of workplace behavior

Completing job duties and assignments

Qualification

Hydraulics knowledgeMechanical systems knowledgeElectrical systems knowledgeCustomer service experienceTechnical training certificationBasic computer skillsInterpersonal skillsCommunication skillsTime management

Required

Minimum 3 years' equipment and customer service background

Strong customer interpersonal skills

High School Diploma, Associates Degree or Technical School Certification is desirable

Must be able to comply with company uniform and dress policy and must be able complete all work related tasks utilizing company provided laptop as required

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

Working knowledge of hydraulics, mechanical and electrical systems

Basic computer skills

You must be able to lift up to 100 pounds