FGG Spa, LLC ยท 18 hours ago
Sales Associate - Brandywine
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. They are seeking sales professionals to join their team, where the Sales Associates play a crucial part in ensuring each service is memorable and exceptional by forging genuine connections with clients. This role involves meeting membership sales goals and providing excellent customer service while maintaining knowledge of the service menu.
Health Wellness & Fitness
Responsibilities
Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management
Passionately promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned
Qualification
Required
Excellent communication skills
Positive attitude
Winning personality
Demonstrated history of providing exceptional customer service
Ability to meet membership sales goals
Ability to achieve performance-based goals set by spa leadership and the company
Detailed knowledge of service menu and ability to educate clients
Ability to provide excellent customer experience
Ability to promote sales, promotions, and events
Ability to uphold spa cleanliness standards
Flexible availability including weekends, daytime, evening, and holidays
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance