Costello's Ace Hardware | Long Island · 1 week ago
Seasonal Garden Center Sales Associate
Edgewater, MD
Full-time
Onsite
Entry Level
$15/hr - $18/hr
1+ years expCostello's Ace Hardware is seeking enthusiastic, customer-oriented individuals for the Seasonal Garden Center Sales Associate position. This role involves assisting customers with garden-related questions and recommendations while performing various tasks to maintain the garden center.
Consumer GoodsHome ImprovementRetail
Responsibilities
Daily watering of all plants
Unloading trucks
Daily inspection and preparation of merchandise
Ensuring all plants and items in garden center are priced
Advise customers on plant selection, garden layout, planting, plant care, and pruning
Assist customers with garden related questions and recommendation
Assist in general nursery maintenance, including watering and pruning plant material
Restock garden center merchandise
Learn and implement daily and seasonal opening and closing procedures
Operate a cash register
Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
Greet every customer you make eye contact with, anywhere in the store
Answer customers’ questions and provide information on procedures and policies
Be at your workstation on time
Be “customer ready” whenever you are on the stage/sales floor
Maintain awareness of all promotions and advertisements
Recommend related items when appropriate and execute S.A.L.E.S. process
Keep your area of responsibility neat, clean, stocked and priced properly
Execute the daily operational, day-to-day goals and priorities assigned by store management
Assist in the training and development of peers
Actively participate in daily huddle meetings
Uphold merchandising and store cleanliness standards
Offer a carry-out if appropriate
Know the proper way to answer the telephone
Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor
Address all safety concerns immediately
Advise store management of any pricing errors
Advise store management anytime you say "no" to a customer
Take initiative to learn product knowledge
Take initiative to learn selling skills
Perform other tasks as asked by store management
Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
Ensure all shipments are packed out in its proper home and all overstock is away
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Ring each transaction accurately
Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
Call for help when more than 3 customers are waiting
Keep busy around the registers when you are not ringing
Process merchandise returns as needed
Qualification
Required
Enthusiastic, customer oriented
Ability to assist customers with garden related questions and recommendations
Ability to advise customers on plant selection, garden layout, planting, plant care, and pruning
Ability to perform daily watering of all plants
Ability to unload trucks
Ability to perform daily inspection and preparation of merchandise
Ability to ensure all plants and items in garden center are priced
Ability to assist in general nursery maintenance, including watering and pruning plant material
Ability to restock garden center merchandise
Ability to learn and implement daily and seasonal opening and closing procedures
Ability to operate a cash register
Ability to use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
Ability to greet every customer you make eye contact with, anywhere in the store
Ability to answer customers' questions and provide information on procedures and policies
Ability to be at your workstation on time
Ability to be 'customer ready' whenever you are on the stage/sales floor
Ability to maintain awareness of all promotions and advertisements
Ability to recommend related items when appropriate and execute S.A.L.E.S. process
Ability to keep your area of responsibility neat, clean, stocked and priced properly
Ability to execute the daily operational, day-to-day goals and priorities assigned by store management
Ability to assist in the training and development of peers
Ability to actively participate in daily huddle meetings
Ability to uphold merchandising and store cleanliness standards
Ability to offer a carry-out if appropriate
Ability to know the proper way to answer the telephone
Ability to be alert for possible merchandise losses and protect all company assets
Ability to address all safety concerns immediately
Ability to advise store management of any pricing errors
Ability to advise store management anytime you say 'no' to a customer
Ability to take initiative to learn product knowledge
Ability to take initiative to learn selling skills
Ability to perform other tasks as asked by store management
Ability to aid customers in locating merchandising in store, on acehardware.com, as well as processing special orders
Ability to be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
Ability to ensure all shipments are packed out in its proper home and all overstock is away
Ability to participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Ability to ring each transaction accurately
Ability to always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
Ability to call for help when more than 3 customers are waiting
Ability to keep busy around the registers when you are not ringing
Ability to process merchandise returns as needed
Physical ability to walk frequently on flat surfaces from point to point
Physical ability to stand constantly while performing work
Physical ability to stoop frequently to pick up cartons at floor level
Physical ability to reach frequently to a height of 6 feet
Physical ability to lift frequently up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet
Physical ability to lift up to 25 pounds comfortably
Physical ability to have frequent hand dexterity to operate register and complete paperwork
Physical ability to push/pull frequently to move hand jacks from place to place
Physical ability to carry frequently up to 50 lbs., up to 10 feet, occasionally more
Physical ability to climb infrequently using stairs in storage rooms and ladders
Physical ability to have constant vision to read labels, recognize boxes, and ensure safety in working
Physical ability to have constant hearing to respond to safety signals
Preferred
Customer service: 1 year
Benefits
401(k)
401(k) matching
Employee discount
Flexible schedule
Referral program
Company
Costello's Ace Hardware | Long Island
Costello's Ace Hardware stores have been locally owned by the Costello family for more than 50 years.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alan Hidalgo
Managing Partner
John E. McDermott
Managing Partner
Recent News
Morningstar.com
2025-09-26
Retail Merchandiser Magazine
2024-05-05
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