Citi · 7 hours ago
IT Quality Senior Analyst, Assistant Vice President
Citi, the leading global bank, is seeking an IT Quality Senior Analyst, Assistant Vice President. This role involves overseeing the User Acceptance Testing process, conducting complex process monitoring, and ensuring compliance with project standards while mentoring junior team members.
BankingFinanceFinancial Services
Responsibilities
Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibilities may also include software quality assurance testing
Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions
Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation
Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks and recommends solutions; ensures annual organizational reviews of standards and procedures are conducted
Documents findings and performs root cause analyses to provide recommended improvements. Independently recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures
Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and creates reports on quality metrics
Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas
Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness
Acts as advisor and mentor for junior members of the team
Makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems
Has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others
Requires sound and comprehensive communication and diplomacy skills to exchange complex information
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualification
Required
5-8 years experience in an IT Quality role
Demonstrated execution capabilities
Development experience in a fast-paced, time-to-market driven environment
Experience with test automation, test scenario and test scripts creation and modification
Comfortable with writing complex queries
Experience with reporting tools
Hands on experience with testing automation tools
Bachelor's/University degree or equivalent experience
Preferred
Project management experience preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-11
2026-01-06
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