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Akkodis · 6 hours ago

Site Reliability Engineer

Charlotte Metro

Contract

Onsite

Mid, Senior Level

$43/hr - $45/hr

Akkodis is seeking a highly skilled Site Reliability Engineer with expertise in Reliability Engineering and a strong interest in Generative AI. This role involves building tools and automation to enhance reliability and operational intelligence while working closely with Production Support teams to improve system resilience.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Reliability Engineering Production Support

Design and implement systems for high availability, scalability, and performance

Collaborate with REDI-enabled Production Support REs to analyze operational data and identify systemic issues

Drive continuous improvement through blameless postmortems and actionable insights

GenAI Integration

Use Generative AI to accelerate incident triage, RCA generation, and predictive reliability

Implement AI-driven automation for operational workflows, ensuring safety and compliance

React: Build intuitive dashboards for reliability metrics, insights, and incident trends

Python: Develop/ Support/Maintain automation scripts, APIs, and GenAI integration pipelines

MongoDB: Support/Maintain design schemas for incident data, runbooks, and knowledge graphs

Elasticsearch: Implement advanced search and observability solutions for logs and RCA repositories

Establish mechanisms to capture learnings from all production interactions

Create dashboards and reports to share insights across engineering and support teams

Qualification

Site Reliability EngineeringProduction SupportReactPythonMongoDBElasticsearchGenerative AIReliability enablement frameworksAI integration

Required

Proven experience in Site Reliability Engineering or similar roles

Strong background in Production Support for large-scale systems

Familiarity with reliability enablement frameworks

Experience in React for front-end dashboards

Strong Python development skills for automation and backend services

Experience with MongoDB for NoSQL data modeling and performance tuning

Hands-on with Elasticsearch for search and observability use cases

Demonstrated interest or experience in Generative AI technologies

Ability to integrate AI models into operational workflows

Strong interested (and preferred experience) with AI (including agentic AI, LangChain, LangGraph)

Benefits

Medical

Dental

Vision

Term life insurance

Short-term disability insurance

Additional voluntary benefits

An EAP program

Commuter benefits

401K plan

Paid Sick Leave

Company

Akkodis

Glassdoor3.3

Akkodis provides digital engineering solutions for sustainable and innovative industries.

Zug, Zug, CHE

10001+ employees

https://www.akkodis.com

H1B Sponsorship

Akkodis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (141)

2024 (121)

2023 (67)