Office Administrator / Customer Service Coordinator jobs in United States
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Voda Cleaning & Restoration ยท 10 hours ago

Office Administrator / Customer Service Coordinator

positionWest Chicago, IL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$20/hr - $23/hr

Voda Cleaning & Restoration is a fast-growing national brand focused on delivering exceptional customer service. They are seeking a reliable and organized professional to support daily operations and manage customer interactions as part of their team in West Chicago.

Consumer Services

Responsibilities

Respond to incoming leads (calls, emails, online inquiries)
Schedule jobs and coordinate calendars for technicians
Deliver high-level customer service before, during, and after jobs
Assist with sales follow-up and customer communication
Support vendor and referral partner relationships
Help with social media posting and basic local marketing efforts
Maintain organized job records, notes, and documentation
Provide general administrative support to ownership and operations

Qualification

Customer serviceCommunication skillsScheduling softwareOrganizational skillsSales experienceSocial media supportCRM familiarity

Required

Strong customer service and communication skills
Comfortable speaking with customers and handling follow-ups
Some sales, service, or administrative experience preferred
Highly organized and detail-oriented
Confident using computers, email, and scheduling software
Reliable, professional, and able to work independently
Positive attitude and willingness to grow with the company

Preferred

Experience in home services, restoration, or scheduling/dispatch
Familiarity with CRM systems or job scheduling tools
Experience managing multiple priorities in a fast-paced environment
Social media or marketing support experience

Benefits

401(k)
Opportunity for advancement
Training & development
Performance-based bonus opportunities
Clear growth path as the business expands
Supportive, hands-on leadership

Company

Voda Cleaning & Restoration

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Voda Cleaning & Restoration is elevating the standards of cleaning & restoration across the nation.
dateFounded in 2009
location
Madison, WI, US
people-size11-50 employees
web-link
https://myvodafranchise.com

Funding

Current Stage
Early Stage

Leadership Team

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Zach Nolte
Chief Operating Officer and Brand President
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Christian Betancourt
Chief Marketing Officer
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Company data provided by crunchbase