Apex Systems · 1 day ago
UX Experience Architect
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking a Human-Centered Design (HCD) Experience Architect who will blend strategic vision with hands-on execution, shaping digital experiences while driving practical work to ensure user needs and business goals are aligned.
Human ResourcesInformation TechnologyRecruiting
Responsibilities
Conduct ongoing user research to inform experience priorities and product direction
Develop and evolve personas, journey maps, and experience frameworks that guide decision-making
Support experience roadmaps by connecting user insight, business value, and delivery realities
Partner with stakeholders to align on vision, goals, and what “good” looks like
Plan and facilitate usability testing, design reviews, and feedback sessions
Conduct qualitative and quantitative research and synthesize insights into clear recommendations
Identify experience challenges, uncover root causes, and propose practical solutions
Contribute to discovery and research activities that support both near-term delivery and longer-term planning
Translate insights into artifacts and guidance that teams can actually use
Work closely with business partners to understand needs, constraints, and success measures
Collaborate with software engineers to ensure experience intent is carried through implementation
Act as a connector between business, design, and development — reducing friction and increasing clarity
Present findings and recommendations in a way that’s grounded, honest, and actionable
Explore and pilot new tools and workflows — including AI-enabled research or design support — to improve efficiency and quality
Stay curious about how AI may shape future user experiences, while applying sound human judgment
Qualification
Required
Bachelor's degree in UX, Design, Human-Computer Interaction, Digital Strategy, Business, or a related field or equivalent professional experience demonstrating strong human-centered design practice
3+ years of experience in UX, digital strategy, product design, or human-centered research roles
Solid grounding in Human-Centered Design principles, research methods, and experience synthesis
Experience supporting both strategic initiatives and hands-on delivery work
Comfortable working within cross-functional, delivery-oriented teams
Working proficiency with Figma for collaborative design and design reviews
Familiarity with Jira (or similar tools) and working within agile, sprint-based teams
Working knowledge of AI-powered tools used in design, research, or synthesis — and a willingness to experiment and learn as the space evolves
Curious, thoughtful, and user-focused
Pragmatic — you know when to explore and when to move forward
Collaborative — you work well with both business and technical partners
Comfortable operating independently within a clearly defined problem space
Benefits
Medical
Dental
Vision
Life
Disability
Other insurance plans that offer an optional layer of financial protection
ESPP (employee stock purchase program)
401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Other discounts
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team for our Consultants that can address questions around benefits and other resources
Certified Career Coach
Company
Apex Systems
Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.
Funding
Current Stage
Late StageLeadership Team
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